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Inspection Detail Report

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Cruise Ship: Navigator of the Seas Cruise Line: Royal Caribbean International Inspection Date: 01/24/2020 Inspection Score: 97
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 08
Site: Buffet-Deck 2 Crew Mess Beverage Station
Violation: The backflow prevention device on the potable water line to the ice cubers was installed vertically, but was angled up slightly so the vent on the device would not drain. Water had accumulated in the vent and was dripping down the side of the device. The device was repaired.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Galley-Deck 3 Pastry
Violation: The backflow prevention device on the potable water line to the deck oven was installed vertically, but was angled up slightly so the vent on the device would not drain. Water had accumulated in the vent. This was corrected.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Galley-Deck 11 Jamie's Italian
Violation: The vent of one backflow prevention device for the dual stacked combination oven was angled slightly upward which prevented the vent from draining properly. When the device was moved, water drained from the vent. Crew contacted technical staff for corrective action.
Recommendation: Maintain backflow prevention devices in good repair. Ensure the vent is self-draining.
Item No.: 08
Site: Potable Water-Evaporator #2
Violation: The air gap beneath the vent of the backflow preventer had been modified and was insufficient.
Recommendation: Ensure air gaps are at least twice the diameter of the delivery fixture opening and a minimum of 25 millimeters (1 inch).
Item No.: 17
Site: Galley-Deck 5 Cafe Promenade Time Control Plan
Violation: The time control plan did not match the operation in this area. For embarkation day, the listed times were 00:00-03:00, 05:30-09:30, and 10:00 hours ongoing 24 hours. This indicated a 30 minute time between 9:30 and 10:00 am where no food would be on time control. However, in the galley, trays of muffuletta sandwiches, shrimp rolls, and chicken roti had four hour time control labels beginning at 09:28 am. In the display case in the passenger service area, these same times were labeled starting at 9:28 am, and there were additional items of turkey sandwiches, caprese sandwiches, ham and cheese sandwiches, grilled zucchini, grilled eggplant, grilled pepper, and grilled seafood salad which all had four hour discard labels with times that began between 09:28 and 09:39 am. Additionally, there were trays of food in a transportation cart with similar times. Crew stated they would update the written plan immediately.
Recommendation: Maintain a written time control plan(s) that ensures compliance with these guidelines on the vessel and make it available for review during inspections. Post a time control plan at each outlet where time control is used and ensure time control plan is accessible to all crew working at each outlet where time control is used. Ensure plan(s): (1) Include set-up and discard times for each outlet. Include all services and events where potentially hazardous foods are kept on time control. If used, ensure colored labels correspond to the discard times stated in the plan. (2) List all units (to include preparation counters, cabinets, compartments, and equipment) on time control, but only cabinets and compartments on time control must be physically labeled. and (3) Describe or show the flow of potentially hazardous food from when last in temperature control to placement in time control and discard. Ensure the time control plan matches the operations.
Item No.: 20
Site: Buffet-Deck 5 Staff/Officers Mess
Violation: The dispensing tube on the container of bulk milk was greater than 1 inch in length. This was corrected.
Recommendation: Cut bulk milk dispensing tubes 45 degrees on the diagonal, leaving no more than 25 mm (1 inch) protruding from the chilled dispensing head.
Item No.: 21
Site: Galley-Deck 4 Bakery
Violation: The latch on the upright storage trolley next to the bread slicer was broken. A work order was submitted immediately.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions.
Item No.: 21
Site: Bar-Deck 5 Cafe Promenade
Violation: Multiple cords for the two mounted coffee machines and portable grinders were draped on the counter, which created a difficult-to-clean area. There was water under the cords, and brown residue on the counter behind the cords. The area was in service.
Recommendation: Elevate the cords above the counter.
Item No.: 21
Site: Galley-Deck 11 El Loco Show Galley
Violation: The corners of the eight ceramic induction plates were chipped, sharp, and difficult to clean. Crew reported a guarantee claim had been placed.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Pantry-Lime and Coconut
Violation: Inside the undercounter metal cabinet there was a plastic cover on an opening where there was formerly a keg installed.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 22
Site: Galley-Deck 11 Windjammer Dishwash
Violation: One upper final rinse nozzle of the flight-type conveyor dishwash machine was partially blocked. It did not produce a full, effective fan like pattern. This was immediately corrected.
Recommendation: Maintain warewashing equipment in good repair and proper adjustment, including: (1) warewashing equipment is maintained in a state of repair and condition that meets the standards of the materials, design, and construction of these guidelines.
Item No.: 26
Site: Bar-Solarium
Violation: There was one previously-cleaned glass which had lipstick residue around the top. Crew removed this to reclean.
Recommendation: Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 27
Site: Galley-Deck 4 Hooked
Violation: The bottom of the undercounter technical compartment for undercounter refrigerator 043070 was excessively soiled with debris. Additionally, the pipes in this area were soiled. Crew began cleaning the area immediately.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 27
Site: Bar-Deck 5 Cafe Promenade
Violation: Multiple cords for the two mounted coffee machines and portable grinders were draped on the counter, which created a difficult-to-clean area. There was water under the cords, and brown residue on the counter behind the cords. The area was in service.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 29
Site: Provisions-Deck 1 Near Meat Thaw
Violation: The handwash sink in this area was blocked by a pallet of provisions. The vessel was actively provisioning during the inspection. The pallet was immediately moved.
Recommendation: Ensure handwashing facilities are used for no other purpose and are accessible at all times.
Item No.: 30
Site: Preparation Room-Fish
Violation: The paper towels in the dispenser at the handwash station were wet on the edges. These were replaced.
Recommendation: Keep handwashing facilities clean and in good repair.
Item No.: 33
Site: Galley-Deck 11 Windjammer
Violation: In the soda multiflow locker, there was a large opening behind the syrup boxes where the soda lines were. This recessed area was difficult-to-clean and was sticky to the touch. Due to the difficult-to-access space, it was not clear if it opened to the void space behind the cabinet.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary. Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 33
Site: Other-Deck 14 Suite Lounge
Violation: In the technical space under the utility sink, there was a gap around the pipe penetration through the back of the cabinet into the void space.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 33
Site: Other-Deck 14 Suite Lounge
Violation: The deck tiles at the bottom of the dry storage cabinet adjacent to the handwash station were cracked.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 33
Site: Bar-Deck 5 Cafe Promenade
Violation: There was a large crack in the mirror on the bulkhead adjacent to the pizza pass through window.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 35
Site: Galley-Deck 5 Playmakers
Violation: When the hood-type warewash machine drained, excessive water splashed and pooled on the deck.
Recommendation: Ensure black and gray water is discharged to the vessel's wastewater disposal system and does not pool on the deck.
Item No.: 39
Site: Bar-Deck 11 Windjammer
Violation: There was one live house fly.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 39
Site: Galley-Deck 4 Bakery
Violation: One small fly was in the area around the bread slicer. The pest controller was called immediately.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 40
Site: Galley-Deck 11 El Loco
Violation: The door between the pantry and the outdoor show galley was open and not in a position where it would automatically close. The area was closed at the time of inspection, but crew reported the door would remain open during service. This would not prevent pest entry. There was no air curtain or plastic curtain. Additionally, there was a 0.75 inch gap between the swing door and the bulkhead between the galley and the outdoor guest area.
Recommendation: Protect entry points where pests may enter the food areas.
Item No.: 40
Site: Galley-Deck 11 Johnny Rockets
Violation: The door between the pantry and the outdoor show galley was open and not in a position where it would automatically close. The area was closed at the time of inspection, but crew reported the door would remain open during service. This would not prevent pest entry. There was no air curtain or plastic curtain.
Recommendation: Protect entry points where pests may enter the food areas.
Item No.: 42
Site: Children Area-Adventure Ocean
Violation: There were several pieces of furniture which were absorbent and difficult to clean including; the honeycomb shaped cubbies, the backs of the blue benches near the bathroom, and the bench seating installed along the bulkhead. This had been discussed with the company since the installation of the items on the renovation construction inspection and it was stated that the items would be changed. This was also written on the last inspection report. The toilet in the kid's area did not meet the height requirement for the age range. This was written on the renovation construction report and the previous inspection report. During the last inspection, staff stated that the proper toilet would be ordered and installed, but on this inspection the proper toilet was not present. Currently there are removable stools in place; this is acceptable for operations, but the area was recently renovated and VSP's Construction Guidelines were not met.
Recommendation: If toilet rooms are located in a child-activity center, provide a child-size toilet(s) or child-accessible toilet(s) (child-size seat and step stool) and handwashing facilities. Ensure child-size toilets (to include the toilet seat) have a maximum height of 280 millimeters (11 inches) and a toilet seat opening no greater than 203 millimeters (8 inches). Ensure handwashing sinks have a maximum height of 560 millimeters (22 inches) above the deck or a step stool. Ensure surfaces of tables, chairs, and other furnishings that children touch with their hands are cleanable.
Item No.: 44
Site: Potable Water-Chlorine Generator Storage Box
Violation: The plastic storage box located in the engine room used to store salt for the chlorine generator was unlocked when the inspector entered the area. No crew member was observed actively working with the salt in this area. The top of the box was also heavily soiled with black and brown debris and had a small amount of water pooled on the top. A potable water line was located above the box. The inspector did not see the line actively dripping, but a bead of water was observed on the bottom of the pipe, directly above the pooled water. The box was immediately locked.
Recommendation: Procedures, systems, equipment, technology, processes, or activities that are not identified in the scope of this manual must not be tested or introduced operationally onboard any vessel until the concept is submitted in writing to the VSP Chief for review. If the review determines the concept is within the scope of the VSP Operations Manual, written procedures, control measures, or a complete variance submission may be required.
Item No.: 44
Site: Recreational Water Facilities-Blaster and Mat Slides
Violation: The SOPs and processes for the disinfection of the mats and rafts for the blaster slide and mat slide had not been finalized yet. There was no information provided for the amount of time rafts and slides needed to remain wet during disinfection.
Recommendation: Procedures, systems, equipment, technology, processes, or activities that are not identified in the scope of this manual must not be tested or introduced operationally onboard any vessel until the concept is submitted in writing to the VSP Chief for review. If the review determines the concept is within the scope of the VSP Operations Manual, written procedures, control measures, or a complete variance submission may be required.
Item No.: 44
Site: Children Area-Adventure Ocean
Violation: There were several pieces of furniture which were absorbent and difficult to clean including; the honeycomb shaped cubbies, the backs of the blue benches near the bathroom, and the bench seating installed along the bulkhead. This had been discussed with the company since the installation of the items on the renovation construction inspection and it was stated that the items would be changed. This was also written on the last inspection report. The toilet in the kid's area did not meet the height requirement for the age range. This was written on the renovation construction report and the previous inspection report. During the last inspection, staff stated that the proper toilet would be ordered and installed, but on this inspection the proper toilet was not present. Currently there are removable stools in place; this is acceptable for operations, but the area was recently renovated and VSP's Construction Guidelines were not met.
Recommendation: Follow the 2018 VSP Construction Guidelines during renovations.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program