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Due to a high volume of inquiries, it may take longer than usual to receive a reply from CDC-INFO. We appreciate your patience.

If you are a healthcare provider with an urgent inquiry, or a member of the general public with an urgent information need, please call 800-CDC-INFO (800-232-4636) for timely assistance.

If you have general questions about coronavirus disease 2019 (COVID-19), please visit the CDC COVID-19 website.

You can also visit the CDC website for answers to questions on other health topics.

Visit the CDC website first for the most up-to-date information, including frequently asked questions (FAQs) about COVID-19 vaccination and  vaccine information for you and your family.

Who can get the vaccine?

COVID-19 vaccine supplies are currently limited. Each state has its own plan for deciding which groups of people will be vaccinated first. Contact your state health department for more information on its plan for COVID-19 vaccinations.

Where do I get the vaccine?

If you are among those currently recommended to get a COVID-19 vaccine, you should contact your health department, employer, long-term care facility, or designated vaccination provider for information on where you can get your COVID-19 vaccine. Check the website of your state or local health department to find out more about vaccine distribution in your local area.

How do I enroll in v-safe after receiving the vaccine?

V-safe is a free and voluntary smartphone-based tool that uses text messaging and web surveys to provide personalized health check-ins and can quickly tell CDC if you have any side effects after getting the COVID-19 vaccine. Depending on your answers, someone from CDC may call to check on you and get more information. You’ll also get reminders if you need a second vaccine dose. You can register for v-safe up to 42 days following your first COVID-19 vaccination dose.

How do I report adverse events after receiving or administering the vaccine?

If you think you or someone in your care is experiencing a medical emergency, call 9-1-1 and go to the nearest hospital emergency room right away. If you think you or someone in your care is having an adverse event following vaccination but it is not an emergency, contact a healthcare provider for medical advice. Visit the CDC website for more info on vaccine safety.

Report adverse events to the Vaccine Adverse Event Reporting System (VAERS). To learn more, visit the VAERS website or call them directly at 1-800-822-7967.

Information for Vaccine Administration Management System (VAMS) participants in select states.

States and jurisdictions across the United States are using different web-based applications for vaccination clinic management. One of those systems is the Centers for Disease Control and Prevention’s (CDC) Vaccine Administration Management System, or VAMS. Contact your health department to find out which vaccination management system they are using for vaccine enrollment and scheduling.

If you are a VAMS user and have questions, visit CDC’s VAMS FAQs page.



CDC does not see patients, diagnose illness, provide treatment, prescribe medication, or refer to specialists. For emergencies, see your healthcare provider or go to an emergency room. If you are a healthcare provider, contact your state epidemiologist or local health department.

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