WEBVTT

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[ Knocking ]

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>> Hi honey.

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>> Oh Robert, I thought you were coming this afternoon.

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Is anything wrong with the kids?

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>> No everything's fine at home.

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I had some down time at work.

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I thought I'd come see how you and the baby were doing.

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What's going on here?

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Is everything okay?

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>> Oh yes, your wife just thought she saw
some bleeding at the incision but it's fine.

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But excuse me, Mr. Avery, I'm right in the
middle of changing the dressings so I wonder

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if you'd mind waiting outside for a few minutes.

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I really need to focus on this.

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>> Sort of like you can't walk and chew gum at the same time.

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>> Robert, please.

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She's just trying to do her job.

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>> There's no need to be insulting.

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I'm just asking you to wait for a few minutes.

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>> Ah geez, you can't take a joke.

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I'll be back this afternoon.

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[ Background Sounds ]

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>> Ellen, what's up with the Avery's, I just
saw the husband and he looked very upset.

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What happened in there?

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>> Well, he popped in for a visit
unexpectedly when I was in the middle

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of changing dressings and I just
asked him to wait a few minutes.

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And then he insulted me and sort of blew up.

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And then he shoved me on the way out of the room.

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>> Are you okay?

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>> Yeah, I guess I'm more shocked than anything else.

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I didn't really take him for that type.

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>> This is very upsetting.

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We'll need to talk to him about this directly.

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>> Do you think I should file an incident report?

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I don't really want to make a big deal about this.

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>> Oh you have to report it.

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You remember that seminar that we
had on violence a few months ago.

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It's hospital policy.

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I think you should make a note in your chart but
first, we need to talk to him when he comes in again.

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>> Okay. I'll follow through with it.

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He said he'll be back this afternoon.

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>> Well let's get together and talk to him then.

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>> Okay.