Supplemental Activities

• Drawing from personal experience, draft your own role play scenarios based on challenging interpersonal interactions you have had with patients and/or other staff.
• In teams of three or four, have two participants act out a scenario while the others observe the actor's verbal and non-verbal cues.
• Upon completion of the scenario the observers reflect on what they have witnessed. All team members then brainstorm about improvements to the scenario that might yield the desired outcome.
• Finally, re-enact the scenario incorporating the suggested improvements.