NOTE: Many CDC publications are available to download, view online, or order at no cost.
CDC-INFO is experiencing a very high number of calls and emails related to Coronavirus Disease 2019 (COVID-19; formerly named 2019 Novel Coronavirus or 2019-nCoV). Wait times for inquiries on all topics are longer than usual.
NOTE: If you submitted an inquiry between the dates of January 26 and February 6, 2020:
Due to extremely high webform inquiry volume, many inquiries submitted via the webform between January 26 and February 6, 2020, will not receive a reply from CDC-INFO. If you submitted an inquiry within this time period and you still need a response, please resubmit your inquiry through the webform or call CDC-INFO. We apologize for the delay and appreciate your patience as we work to respond to incoming inquiries as quickly as possible.
If you are a healthcare provider and your inquiry is urgent, please call instead of sending through the form.
If your inquiry is about COVID-19 and upcoming travel, please call instead of sending through the form.
If you have general questions about COVID-19, please consider visiting CDC’s Coronavirus Disease 2019 page instead. On our website, you can find the most up-to-date information on the outbreak and get the latest answers to frequently asked questions. You can also visit the CDC website for answers to questions on other health topics.
CDC does not see patients, diagnose illness, provide treatment, prescribe medication, or refer to specialists. For emergencies, see your healthcare provider or go to an emergency room. If you are a healthcare provider, contact your state epidemiologist or local health department.
- Page last reviewed: February 23, 2016
- Page last updated: February 23, 2016
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