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Contact CDC-INFO

NOTE: Many CDC publications are available to download, view online, or order at no cost.

CDC-INFO is experiencing a very high number of calls and emails. Wait times for inquiries on all topics are longer than usual. However, if you are a healthcare provider and your inquiry is urgent, please call instead of sending through the form.

Due to the high volume of inquiries, CDC is working to assist those with the most urgent information needs. If you have general questions regarding COVID-19, please see the CDC’s Coronavirus Disease 2019 FAQ page for timely information instead of submitting an email. This is a rapidly evolving situation, and CDC will provide information on our website as soon as it becomes available.

You may also access CDC’s new online Coronavirus Self-Checker tool from this webpage. This tool can help you make decisions about seeking appropriate medical care if you think you are sick with COVID-19.

NOTE: If you submitted an inquiry between the dates of February 29 and March 9, 2020: Due to extremely high volume, many general public inquiries submitted via the webform between these dates, will not receive a reply from CDC-INFO. If you submitted an inquiry within this time period and you still need a response, please resubmit your inquiry through the webform or call CDC-INFO. We apologize for the delay.

For Questions about COVID-19:

You can find the most up-to-date information about coronavirus disease 2019 on CDC’s COVID-19 page. This page includes information for the public and healthcare professionals, frequently asked questions and answers, travel guidance, and other helpful links, such as:

You can also visit the CDC website for answers to questions on other health topics.


CDC does not see patients, diagnose illness, provide treatment, prescribe medication, or refer to specialists. For emergencies, see your healthcare provider or go to an emergency room. If you are a healthcare provider, contact your state epidemiologist or local health department.

The information you provide will only be used to respond to your inquiry. CDC's Privacy Policy is available at CDC's Privacy Policy.

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