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Inspection Detail Report

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Cruise Ship: Queen Victoria Cruise Line: Cunard Line Inspection Date: 03/14/2025 Inspection Score: 96
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 08
Site: Galley-Deck 9 - Potwashing Area
Violation: The backflow prevention device for the high-pressure sprayer was in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Galley-Deck 9 - Dishwashing Area
Violation: The backflow prevention device for the high-pressure sprayer was in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Buffet-Deck 9 - Lido - Beverage Station Aft/Portside
Violation: The backflow prevention device for the coffee machine was in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Housekeeping-Deck 7 - House Keeping Chemical Pantry
Violation: The backflow prevention device was in disrepair with black rubber-like material inside the atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 09
Site: Recreational Water Facilities-Deck 9 - Pavilion Pool
Violation: The inspector and crew measured the free-chlorine residual level from the swimming pool tub at 0.68 ppm, 0.73 ppm, and 0.70 ppm. The inspector verified that no alarm was sounding in the engine control room. The facility had previously been opened for passenger use and was immediately closed after measurements below 1.00 ppm. The pool's analyzer in the machinery room read 1.06 ppm, while the inspector and crew measured 0.94 ppm and 0.96 from the analyzer, respectively. The alarm's low residual set point was 1.00 ppm. The inspector discussed increasing the low level set point so there would be ample time to take appropriate action before the pool falls below the required parameters.
Recommendation: Maintain a free residual halogen in recirculated RWFs in the following ranges: (1) swimming pools, between 1.0 and 5.0 mg/L (ppm).
Item No.: 11
Site: Medical-Acute Gastroenteritis (AGE) - Isolation
Violation: The AGE log stated a food employee was isolated on 11 December 2024 and released on December 12. The food employee was not isolated the minimum 48 hours that is required. The employee time card shows they went back to work on December 12. The medical staff was unsure why the employee was released before the minimum 48 hour isolation.
Recommendation: When food employees meet the case definition for AGE, ensure the following actions are taken: (1) isolate in cabin or designated restricted area until symptom-free for a minimum of 48 hours.
Item No.: 19
Site: Buffet-Deck 9 - Lido - Hot Line
Violation: The handles of a set of tongs were resting in a pan of bread. The tongs and bread were removed.
Recommendation: During pauses in food preparation or dispensing, ensure food preparation and dispensing utensils are stored: (1) In the food with their handles above the top of the food and the container.
Item No.: 19
Site: Buffet-Deck 9 - Lido - Dessert Area
Violation: Handles from a set of tongs were resting on top of apples stored in a bowl.
Recommendation: During pauses in food preparation or dispensing, ensure food preparation and dispensing utensils are stored: (1) In the food with their handles above the top of the food and the container.
Item No.: 21
Site: Galley-Deck 9 - Dishwashing Area
Violation: The plastic plate storage cart was chipped and scored making the cart difficult to keep clean.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Galley-Deck 11 - Grills - Forward
Violation: The Ice machine's plastic, electrical wire cover was cracked and chipped creating a difficult-to-clean surface.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Ensure nonfood contact equipment is maintained in good repair: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines.
Item No.: 21
Site: Galley-Deck 9 - Hot Line
Violation: The insulation for the steam lines was not smooth, durable, or easily cleanable in undercounter technical compartment for the bain marie station.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 22
Site: Galley-Deck 2 - Potwashing Area
Violation: The final rinse compartment's internal thermometer measured the final rinse water temperature at 300C/572F. The crew manually measured the final rinse manifold water temperature from the spray nozzles and registered 178F.
Recommendation: Ensure water temperature-measuring devices are scaled: (1) in Celsius or dually scaled in Celsius and Fahrenheit are designed to be accurate to within 1.5C (within 3F) in the intended range of use; (2) only in Fahrenheit are designed to be accurate to within 3F in the intended range of use.
Item No.: 22
Site: Galley-Deck A - Potwashing Area
Violation: The potwashing machine was placed out-of-service on 3 March 2025.
Recommendation: Maintain warewashing equipment in good repair and proper adjustment, including: (1) warewashing equipment is maintained in a state of repair and condition that meets the standards of the materials, design, and construction of these guidelines; (2) water pressure and water temperature-measuring devices are maintained in good repair and accurate within the intended range of use.
Item No.: 26
Site: Galley-Deck 2 - Cold Station
Violation: Black debris was on the ice machine's ice thickness sensor.
Recommendation: Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Galley-Deck 11 - Grills - Cold Ladder
Violation: The serving shelf above the cold ladder serving station was soiled on the underside food splash area with more than a day's worth of accumulated food debris. The area was in service at the time of the inspection. All food items in the cold well had lids and no food was visibly affected.
Recommendation: Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 27
Site: Galley-Deck 11 - Grills - Forward
Violation: Dust accumulated on top of the galley lockers located at the entrance to the galley. This area had been previously cleaned.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 27
Site: Galley-Deck 11 - Grills - Pastry
Violation: The technical space above the reach-in refrigerator #2 had standing water on the bottom left surface of the compartment.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 27
Site: Galley-Deck 11 - Grills - Forward
Violation: An oily residue accumulated on the left side of the ice machine. This area had been previously cleaned.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 27
Site: Galley-Deck 9 - Dishwashing Area
Violation: The plastic plate storage cart was chipped, scored, and soiled in multiple areas. No plates were in the cart upon inspection.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 33
Site: Galley-Deck 9 - Soup Station
Violation: The deck underneath the main preparation counter was soiled with more than a day's worth of accumulated dust and food debris. This area had been previously cleaned.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 11 - Grills - Forward
Violation: The deck grouting and multiple tiles were in disrepair at the entrance to the food transportation elevators.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Ensure bulkheads and deckheads have smooth, hard finishes. Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features.
Item No.: 33
Site: Galley-Deck 11 - Grills - Forward
Violation: An oily residue accumulated the left side of the ice machine and the adjacent bulkhead. This area had been previously cleaned.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Provisions-Deck B - Vegetable Walk-In Freezer
Violation: Frozen condensate was on the deckhead panel in front of the condenser unit. No food was impacted.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Provisions-Deck A - Bakery Cold Room #24
Violation: One inch of ice accumulated on the inside bottom of the deckhead light fixture.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 42
Site: Children Area-Deck 10 - Kids Center - Play Zone (3 - 6yrs. Old)
Violation: Puzzle pieces were made of cardboard making them absorbent and difficult to disinfect between uses.
Recommendation: Ensure surfaces of tables, chairs, and other furnishings that children touch with their hands are cleanable. Ensure toys used in the child-activity center are maintained in a clean condition.
Item No.: 42
Site: Children Area-Deck 10 - Kids Center - Play Zone (3 - 6 yrs. Old)
Violation: Two chair cushions were made of a porous fabric making them absorbent and difficult to clean and disinfect.
Recommendation: Ensure surfaces of tables, chairs, and other furnishings that children touch with their hands are cleanable.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program