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Inspection Detail Report

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Cruise Ship: Queen Mary 2 Cruise Line: Cunard Line Inspection Date: 10/06/2005 Inspection Score: 98
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 02
Site: Medical-CLINICAL SPECIMEN SUBMISSION
Violation: THE MEDICAL DEPARTMENT DID NOT HAVE THE PROPER SHIPPING CONTAINERS AND LABELS TO MEET THE 2005 OPERATIONS MANUAL REQUIREMENTS FOR SHIPPING OF CLINICAL SPECIMENS FOR GASTROINTESTINAL ILLNESS. ADDITIONALLY, THE FORMS USED ON THE SHIP FOR GASTROINTESTINAL ILLNESS 72-HOUR SELF-ADMINISTERED QUESTIONNAIRES WERE MISSING SOME OF THE DATA ELEMENTS IN THE 2005 VSP MANUAL FORMS. SPECIFICALLY THERE WAS NO QUESTION ON WHETHER THE PASSENGER WAS A MEMBER OF A TOUR GROUP, OR IF THEY PARTICIPATED IN SHORE EXCURSIONS AT ANY PORT OF CALL, IF THEY WENT ASHORE AT ANY PORT OF CALL, IF THEY DRANK ANYTHING WHILE ASHORE AT ANY PORT OF CALL. LASTLY, THE MEAL AND ACTIVITY PORTION OF THE FORM ON THE SHIP ONLY QUESTIONS FOODS CONSUMED, WHILE THE VSP FORM INCLUDES DRINKS CONSUMED.
Recommendation: Provide shipping containers and labels for same to mail at least 10 gastrointestinal illness specimen containers. Update the existing GI surveillance questionnaire form or use the one provided in the 2005 VSP Operations Manual.
Item No.: 16
Site: Food Service General-PASSENGER CONSUMER ADVISORY
Violation: THE CONSUMER ADVISORY PROVIDED TO PASSENGERS WAS IDENTIFIED ON THE LAST PAGE OF THE DAILY PROGRAM IN A VERY SMALL POINT SIZE FOR NORMAL READING. SUGGEST THIS BE ENLARGED TO AT LEAST THE SAME SIZE AS THE PRINT SIZE OF THE REST OF THE PROGRAM.
Recommendation: Increase the letter size throughout the consumer advisory statement to at least the size given for the sections above it to ensure passengers are informed of the risk involved with consumption of raw and undercooked foods.
Item No.: 16
Site: Galley-BRITANNIA MAIN GALLEY - TIME AS A PUBLIC HEALTH CONTROL PLAN
Violation: THE WRITTEN PLAN FOR TIME ONLY AS A PUBLIC HEALTH CONTROL FOR THE COLD GALLEY SPECIFIES A TIME OF 1730-2200 FOR THE FIRST SEATING, WHICH IS 4.5 HOURS IN TOTAL. ADDITIONALLY, THE MAIN GALLEY TIME AS A PUBLIC HEALTH CONTROL PLAN LISTS 4 SPECIFIC FOODS, BUT STATES "OR ALL HOT FOODS".
Recommendation: Modify the written time as a control plan for the cold galley to reflect a maximum 4 hour period for the service period or establish a 4 hour discard time for the existing service period. Specify the foods individually under the main galley time as a public health control plan or identify all hot potentially hazardous foods for inclusion in the plan if applicable.
Item No.: 17
Site: Food Service General-PARASITE DESTRUCTION DOCUMENTATION
Violation: THE LABEL PROVIDED BY THE MAC KNIGHT SMOKE HOUSE, INC. ON SEAFOOD PRODUCTS DOES NOT SPECIFY THE FISH INVOLVED OR PROVIDE THE TEMPERATURE OR TIME TO WHICH IT WAS FROZEN TO DESTROY PARASITES. THE SHIP DOES SERVE COLD-SMOKED SALMON IN READY TO EAT FORM, WHICH REQUIRES THIS DOCUMENTATION.
Recommendation: Ensure that, if raw, raw-marinated, partially cooked, or marinated-partially cooked fish are served in ready-to-eat form: (1) The person in charge records the freezing temperature and time to which the fish are subjected and retains the records on the vessel for 90 calendar days beyond the time of service or sale of the fish; or (2) If the fish are frozen by a supplier, provide a written letter from the supplier specifying the fish involved and both the temperature to which the fish was frozen and the total time period at that temperature. If the supplier provides any of the same fish type to the vessel in a fresh state, there shall be some designation on the outer packaging for the parasite-free fish.
Item No.: 19
Site: Buffet-CREW MESS BUFFET
Violation: TWO LARGE BINS FOR SLICED BREAD AND ROLLS WERE SET ALONG THE BUFFET LINE FOR CREW SELF-SERVICE WHERE NO SNEEZE SHIELD WAS PRESENT. THE BIN LIDS WERE PROVIDED, BUT DURING SERVICE MEMBERS MUST FULLY OPEN THE BIN TO ACCESS THE FOOD, LEAVING IT UNPROTECTED TO COUGH OR SNEEZE.
Recommendation: Provide a shielded service basket for such bakery items or install external sneeze shields which effectively protect foods stored beneath.
Item No.: 20
Site: Galley-BRITANNIA MAIN GALLEY - BEVERAGE STATION PORT SIDE
Violation: THE UPRIGHT, GLASS DOOR, REACH-IN REFRIGERATOR #1 HAD A LARGE BIN OF HALF-PINT MILK IN THE LOWER SHELF WITH PRODUCT TEMPERATURES OF 49 F. STAFF STATED THE UNIT WAS IN DEFROST AT THE TIME, AS THE AMBIENT AIR DIGITAL THERMOMETER REGISTERED 12 C, BUT 45-60 MINUTES PRIOR WAS READING 10 C. THE MILK WAS REMOVED IMMEDIATELY TO BE PLACED IN THE BLAST CHILLER. APPROXIMATELY 30 MINUTES LATER 3 SHEET PANS OF HALF-PINT MILK WERE FOUND IN THE LOWER SHELF OF THIS SAME REACH-IN REFRIGERATOR WITH PRODUCT TEMPERATURES OF 50 F. THE MILK WAS DISCARDED AND THE UNIT POSTED WITH A SIGN.
Recommendation: Repair the refrigerator to ensure that any potentially hazardous foods stored within are maintained at 41 F. When in defrost operating mode the ambient air temperature inside refrigerators should not create high food temperatures.
Item No.: 20
Site: Galley-ROOM SERVICE GALLEY
Violation: THE NON-STICK COATING ON FOUR FRYING PANS WAS PEELING AND SCRATCH OFF IN PLACES.
Recommendation: Ensure that multiuse kitchenware such as frying pans, griddles, sauce pans, cookie sheets, and waffle bakers that have a perfluorocarbon resin coating are used with nonscoring or nonscratching utensils and cleaning aids.
Item No.: 21
Site: Buffet-KINGS COURT - CARVERY HOT BUFFET
Violation: THE DOORS TO THE HOT HOLDING CABINETS UNDER THE BAIN MARIE DID NOT CLOSE PROPERLY. THIS ITEM WAS NOTED IN THE TWO PREVIOUS INSPECTIONS AND IS SCHEDULED FOR REPAIR DURING THE 2005 NOVEMBER DRY DOCK.
Recommendation: Repair the failing doors at the earliest convenience. If the work is not completed prior to the next routine operational inspection item 21 will be deducted for points.
Item No.: 21
Site: Galley-LA PIAZZA GALLEY - DISHWASH
Violation: SOME OF THE LARGE WAITER TRAYS HAD BROKEN PLASTIC ALONG THE EDGES, WITH A METAL UNDERLAYER EXPOSED, MAKING CLEANING DIFFICULT. THIS WAS NOTED DURING THE LAST INSPECTION.
Recommendation: Replace the damaged waiter trays before they reach a point of disrepair that cleaning is difficult.
Item No.: 22
Site: Galley-LA PIAZZA GALLEY
Violation: THE BUCKET OF SANITIZING SOLUTION WAS NOTED TO BE VERY CLOUDY. THIS WAS LOCATED IN THE GALLEY.
Recommendation: Replace sanitizing solutions when the water becomes dirty. Ensure that the wash, rinse, and sanitize solutions are maintained clean.
Item No.: 22
Site: Galley-BRITANNIA MAIN GALLEY - POT WASH PORT SIDE
Violation: THE MOUNTED THERMOMETER FOR THE HOT WATER SANITIZING RINSE SINK IN THE POT WASH REGISTERED 158 F, WHILE A WATER TEMPERATURE MEASURE IN THAT SAME SINK REVEALED A TEMPERATURE OF 174 F.
Recommendation: Ensure that water temperature measuring devices: (1) That are scaled in Celsius or dually scaled in Celsius and Fahrenheit are designed to be accurate to 1.5C in the intended range of use. (2) That are scaled only in Fahrenheit are designed to be accurate to 3F in the intended range of use.
Item No.: 22
Site: Galley-BRITANNIA MAIN GALLEY - DISHWASH PORT SIDE
Violation: THE UPPER SPRAY ARMS IN THE FINAL RINSE COMPARTMENT OF THE IN-USE CONVEYOR DISHWASH MACHINE WERE PRODUCING A SPRAY WITH A NARROW AND INCONSISTENT PATTERN, POORLY EXPOSING DISHWARE BELOW TO A FULL SPRAY.
Recommendation: Repair the dishwash machine final rinse upper spray arm so the spray produced is in a full and consistent pattern, covering the entire dish surface passing below.
Item No.: 22
Site: Galley-CREW GALLEY - DISHWASH
Violation: THE FINAL, UPPER SPRAY ARM, RINSE ARM FOR THE IN-USE CONVEYOR DISHWASH MACHINE WAS PRODUCING A WEAK, PULSED TYPE SPRAY PATTERN FROM THE NOZZLES, MAKING IT DIFFICULT TO PROVIDE SUFFICIENT EXPOSURE OF HEAT TO DISHWARE PASSING BELOW.
Recommendation: Repair the upper spray rinse arm in the dishwasher so it produces a full spray pattern, exposing the entire surface of the dishware below to rinse water contact.
Item No.: 33
Site: Buffet-LA PIAZZA - HOT SERVICE LINE
Violation: A LARGE OPEN SEAM WAS NOTED ON THE BULKHEAD BEHIND THE GRILL AREA OF THE HOT SERVICE LINE. CORRECTING DURING THE INSPECTION.
Recommendation: Profile the seam at the bulkhead and grill.
Item No.: 33
Site: Galley-QUEENS GRILL/PRINCESS GRILL
Violation: A LARGE GAP WAS NOTED WHERE THE STAINLESS BULKHEAD ATTACHES TO THE FLAT TOP GRILL.
Recommendation: Profile the gap where the bulkhead and flat top grill join.
Item No.: 38
Site: Buffet-CREW MESS - FORWARD BEVERAGE LINE
Violation: ALL THE DECK AND COUNTER TOP MOUNTED EQUIPMENT THROUGHOUT THE SERVICE LINE (CONVEYOR TOASTER, COFFEE MACHINE, BULK MILK AND JUICE DISPENSERS, ICE AND WATER DISPENSER, AND SOFT ICE CREAM UNIT) WERE POSTED NOT IN USE. ACCORDING TO STAFF THESE ITEMS ARE NEVER USED AS THE CREW HAVE ANOTHER SEPARATE BEVERAGE LINE WITH THE EXACT SAME DEVICES.
Recommendation: Ensure that only articles necessary for the food service operation are stored in food preparation, food storage, and warewashing areas.
Item No.: 41
Site: Children Area-CHILDREN'S ACTIVITY CENTER
Violation: THE CORNER'S OF THE FLOOR MATS WERE WORN EXPOSING THE OPEN CELL FOAM PADDING, MAKING CLEAN DIFFICULT.
Recommendation: Replace or repair floor mat exteriors so they are durable and easy to clean.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program