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Inspection Detail Report

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Cruise Ship: Noordam Cruise Line: Holland America Line Inspection Date: 02/13/2012 Inspection Score: 99
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 02
Site: Medical-Acute Gastroenteritis (AGE) Surveillance Log
Violation: The acute gastroenteritis surveillance log did not include the case identification number. The information in the log was not in the exact order as required in Annex 13.2.2 of the 2011 VSP Operations Manual. The dates on the AGE surveillance log alternated between the U.S. calendar date format (month/day/year) and the European calendar date format (day/month/year), making it difficult to interpret.
Recommendation: Ensure the AGE surveillance log entry for each passenger or crew member contain the following information in separate columns: (3) case identification number. Ensure the AGE surveillance log contains the above information in the exact order and is entered in the template in Annex 13.2.2. Use only one calendar date format for the AGE surveillance log.
Item No.: 08
Site: Potable Water-Storage Tank Coatings
Violation: The documentation for the potable water storage tank coatings did not indicate if the manufacturers' recommendations for applying, drying, and curing had been followed. It could not be determined exactly which date the tanks were coated. According to the staff, there was at least 7 days between when the tanks were coated and before the tanks were placed back into service.
Recommendation: Ensure the interior coatings on potable water tanks are approved for potable water contact by a certification organization. Follow all manufacturers? recommendations for application, drying, and curing. For the tank coatings used, maintain the following onboard: (3) written documentation that the manufacturers? recommendations have been followed for application, drying, and curing.
Item No.: 10
Site: Recreational Water Facilities-Antientrapment
Violation: Each swimming pool had two gravity drains greater than three feet apart constructed of a standard design and no alarms were installed. Each whirlpool had a single blockable gravity drain constructed of a standard design and no alarms were installed.
Recommendation: For RWFs with gravity drainage and multiple drains (2 or more drains greater than 3 feet apart), provide either a standard design (not compliant with ASME A112.19.8) drain cover and an alarm, or an ASME A112.19.8 compliant antientrapment/antientanglement drain cover. Ensure the alarm is audible and sounds in both a continuously manned space and at the RWF. Ensure this alarm is for all draining: accidental, routine, and emergency. For RWFs with gravity drainage and a single blockable drain or multiple drains less than 3 feet apart, provide an ASME A112.19.8 compliant antientrapment/antientanglement drain cover and a gravity drainage system.
Item No.: 10
Site: Recreational Water Facilities-Cartridge Filter Housing
Violation: According to the staff, the cartridge filter housings were cleaned, rinsed, and disinfected with 100 ppm chlorine for 10 minutes before new media was used, but no documentation was maintained.
Recommendation: Clean, rinse, and disinfect the filter housing before the new filter media is placed in it. Ensure disinfection is accomplished with an appropriate halogen-based disinfectant. At a minimum, use a 50-ppm solution for 1 minute, or equivalent CT value. Maintain records on all inspection and cleaning procedures.
Item No.: 10
Site: Recreational Water Facilities-Hair and Lint Strainers
Violation: According to the staff, the hair and lint strainers and hair and lint strainer housings were cleaned, rinsed, and disinfected weekly with 100 ppm chlorine for 10 minutes, but no documentation was maintained.
Recommendation: Clean, rinse, and disinfect the hair and lint strainer and hair and lint strainer housing on all RWFs weekly. Ensure disinfection is accomplished with an appropriate halogen-based disinfectant. At a minimum, use a 50-ppm solution for 1 minute, or equivalent CT value. Maintain records on all inspection and cleaning procedures.
Item No.: 10
Site: Recreational Water Facilities-Sample Lines
Violation: The sample lines for the analyzer chart recorders for the whirlpools were located after the compensation tank.
Recommendation: Ensure the sample line for the analyzer probe (monitoring) is either directly from the RWF or on the return line from each RWF and before the compensation tank. Install appropriate sample taps for analyzer calibration. In the event of equipment failure, measure free residual halogen and pH by a manual test kit at the RWF or return line at least hourly for whirlpool spas, spa pools, children?s pools, and wading pools and every 4 hours for all other RWFs.
Item No.: 11
Site: Medical-Crew Member Reporting
Violation: During the 3-13 February 2012 cruise, a General Purpose Attendant (GPA) assigned to the bars had an onset of acute gastroenteritis (AGE) symptoms on 8 February at 0600, but did not report to the medical center until 1615. According to his time sheet, he worked from 0730 to 1300 on that day. An Assistant Cook had an onset of AGE symptoms on 9 February at 1100, but did not report to the medical center until 1635. During the 12-23 December 2011 cruise, a Mess Attendant had an onset of AGE symptoms on 20 December at 1100, but did not report to the medical center until 1615. It could not be determined if either the Assistant Cook or the Mess Attendant worked while symptomatic because of the company's new time and attendance management program.
Recommendation: When food employees meet the case definition for AGE, ensure the following actions are taken: (1) isolate in cabin or designated restricted area until symptom-free for a minimum of 48 hours; (2) follow-up with and receive approval by designated medical personnel before returning crew to work; When nonfood employees meet the case definition for AGE, ensure the following actions are taken: (1) isolate in cabin or designated restricted area until symptom-free for a minimum of 24 hours; (2) follow-up with and receive approval by designated medical personnel before returning crew to work.
Item No.: 16
Site: Galley-Deck 2 Beverage Station
Violation: There was milk in the WMF coffee machine #1 2.03 that should have been removed at 1200 according to the time control plan, but the milk was still in the machine at 1214. The milk was immediately discarded.
Recommendation: If time only?rather than time in conjunction with temperature?is used as the public health control for a working supply of potentially hazardous food before cooking, or for ready-to-eat potentially hazardous food that is displayed or held for service for immediate consumption, ensure the food (4) Is discarded within 4 hours of placement on time control.
Item No.: 16
Site: Galley-Deck 2 Beverage Station
Violation: The Silver King enclosed cold top compartment was on the time control plan, but the actual unit was not labeled.
Recommendation: Maintain a written time control plan(s) that ensures compliance with these guidelines on the vessel and make it available for review during inspections. Post a time control plan at each outlet where time control is used. Ensure plan(s): (2) List refrigeration and hot holding units (compartments and cabinets) on time control (the physical units must also be labeled as such).
Item No.: 16
Site: Buffet-Lido Aft Port
Violation: One cold top unit was listed on the time control plan, but there were two cold top units on time control in this buffet area. All potentially hazardous foods in both cold tops were labeled according to the plan.
Recommendation: Maintain a written time control plan(s) that ensures compliance with these guidelines on the vessel and make it available for review during inspections. Post a time control plan at each outlet where time control is used. Ensure plan(s): (2) List refrigeration and hot holding units (compartments and cabinets) on time control (the physical units must also be labeled as such).
Item No.: 16
Site: Other-Time Control
Violation: There were food items, such as a container of whipped cream on the starboard lido buffet and cream cheese on the lido Italian station, and a few items on the starboard Asian station labeled as being on time control with a colored sticker but the stickers did not correspond to a set-up and discard time on the time control plan. The foods were discarded within four hours.
Recommendation: Maintain a written time control plan(s) that ensures compliance with these guidelines on the vessel and make it available for review during inspections. Post a time control plan at each outlet where time control is used. Ensure plan(s): (3) Describe or show the flow of potentially hazardous food from when last in temperature control to placement in time control and discard.
Item No.: 16
Site: Dining Room-Port Dessert Carousel
Violation: The carousel refrigeration unit was indicated on the time control plan, but the unit itself was not labeled.
Recommendation: Maintain a written time control plan(s) that ensures compliance with these guidelines on the vessel and make it available for review during inspections. Post a time control plan at each outlet where time control is used. Ensure plan(s): (2) List refrigeration and hot holding units (compartments and cabinets) on time control (the physical units must also be labeled as such).
Item No.: 16
Site: Food Service General-Consumer Advisories
Violation: The menus at the main and specialty restaurants and the signs at the lido food stations did not meet the requirements of the 2011 VSP Operations Manual for foods of animal origin that could be served raw or undercooked at these locations.
Recommendation: If an animal food such as beef, eggs, fish, lamb, milk, pork, poultry, or shellfish that is raw, undercooked, or not otherwise processed to eliminate pathogens is offered in a ready-to-eat form or as a raw ingredient in another ready-to-eat food, ensure the consumer is informed by way of disclosure using menu advisories, placards, or other easily visible written means of the significantly increased risk to certain especially vulnerable consumers eating such foods in raw or undercooked form. Locate the advisory at the outlets where these types of food are served. Ensure that disclosure is made by one of the two following methods: (1) On a sign describing the animal-derived foods (e.g., ?oysters on the half-shell,? ?hamburgers,? ?steaks,? or ?eggs?); AND that they can be cooked to order and may be served raw or undercooked; AND a statement indicating that consuming raw or undercooked meats, seafood, shellfish, eggs, milk, poultry may increase your risk for foodborne illness, especially if you have certain medical conditions. Ensure the advisory is posted at the specific station where the food is served raw, undercooked, or cooked to order OR (2) On a menu using an asterisk at the animal-derived foods requiring disclosure and a footnote with a statement indicating that consuming raw or undercooked meats, seafood, shellfish, eggs, milk, or poultry may increase your risk for foodborne illness, especially if you have certain medical conditions.
Item No.: 16
Site: Other-Neptune Lounge
Violation: A pantry refrigerator was listed on the time control plan, but was no longer used or located in this area.
Recommendation: Remove the pantry refrigerator from the time control plan.
Item No.: 19
Site: Pantry-Neptune Lounge
Violation: There was no coving at the bulkhead/deck juncture in room 7.4.04 and the light intensity was less than 110 lux. Food items, such as boxes of cereal and tea bags, were stored in this room.
Recommendation: Do not store foods: (10) In areas not finished in accordance with 7.7.4 and 7.7.5 for food storage areas. Cove all bulkhead/deck, equipment/deck, cabinet/deck, and deck sink coaming/deck junctures (including galleys, pantries, buffets, bars, waiter stations, dining room work counters, provisions, food storage rooms, equipment/utensil storage rooms, and toilet rooms intended for use by galley personnel). Ensure the light intensity is at least 110 lux (10 foot candles) at a distance of 75 centimeters (30 inches) above the deck when in use, in walk-in refrigerator units and dry storage areas, and in other areas and rooms during periods of cleaning.
Item No.: 19
Site: Buffet-Port Lido Ice Cream Counter
Violation: There was an insect light trap over the juice machine station.
Recommendation: Do not locate insect control devices, such as insect light traps, over food storage, food preparation areas, food service stations, or clean equipment.
Item No.: 19
Site: Pantry-Lido Asian Station
Violation: There was an insect light trap over the bulk milk station.
Recommendation: Do not locate insect control devices, such as insect light traps, over food storage, food preparation areas, food service stations, or clean equipment.
Item No.: 19
Site: Buffet-Starboard Ice Cream Counter
Violation: There was an insect light trap over the juice machine station.
Recommendation: Do not locate insect control devices, such as insect light traps, over food storage, food preparation areas, food service stations, or clean equipment.
Item No.: 20
Site: Galley-Deck 2 Cold Galley
Violation: There were slotted fasteners in the food splash zone of the counter-mounted mixer.
Recommendation: Use only low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 20
Site: Dining Room-Deck A Crew Mess
Violation: There were slotted fasteners in the food contact area of the toaster.
Recommendation: Use only low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 20
Site: Galley-Deck 3 Hot Galley
Violation: The Rational oven had been out of order since October 17, 2011.
Recommendation: Remove, repair or replace the oven.
Item No.: 20
Site: Galley-Deck 2 Toaster Ovens
Violation: There were slotted fasteners in the food contact areas of both toasters.
Recommendation: Use only low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 20
Site: Preparation Room-Deck A
Violation: The food processer had been out of service since February 17, 2011. A work order was submitted for this item.
Recommendation: Remove, repair or replace the food processer.
Item No.: 20
Site: Galley-Deck 2 Pastry
Violation: There were slotted fasteners in the food splash zone of the counter-mounted and deck-mounted mixers.
Recommendation: Use only low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 21
Site: Galley-Deck 3 Store Room 28
Violation: Several liquor bottles were stored in a metal cabinet with galvanized hardware on the inside. Also, clean food equipment, such as bamboo skewers and grated cheese dispensers, were stored in a metal cabinet with galvanized hardware.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Galley-Deck 3 Beverage Station
Violation: There was peeling sealant on the outside of the inboard four button juice machine dispenser.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Galley-Deck 3 Ice Machines
Violation: There was peeling sealant on the outside of ice machine number one between the upper and lower compartments. Also, there was excessive, peeling sealant on the outside of ice machine number two between the upper and lower compartments.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Galley-Deck 2 Beverage Station
Violation: There was peeling sealant on the outside of both four button juice dispensers, making cleaning difficult.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Dining Room-Deck A Crew Mess
Violation: There was peeling sealant on the outside of the four button juice machine, making cleaning difficult.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Buffet-Lido Aft Port Omelet Station
Violation: Three power cables were draped on the counter at the omelet stations, making cleaning difficult.
Recommendation: Shorten or secure the power cables above the counter to allow for easy cleaning.
Item No.: 21
Site: Buffet-Lido Italian Station
Violation: There were power cables draped on the counter at the waffle stations in this area, making cleaning difficult.
Recommendation: Shorten or secure the power cables above the counter to allow for easy cleaning.
Item No.: 21
Site: Galley-Starboard
Violation: There was peeling sealant on the outside of the ice machine between the upper technical and ice cuber compartments and the lower ice dispenser lid.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Dining Room-Continental Counter Ice/Water Machine
Violation: The outside of the ice chute was worn, cracked, and had grooves in the plastic material. Also, there was a large gap leading to a void space above the water dispenser.
Recommendation: Ensure nonfood contact equipment is maintained in good repair and proper adjustment including: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Pantry-Starboard Asian Station
Violation: There were power cables draped on the counter at the egg poaching stations, making cleaning difficult.
Recommendation: Shorten or secure the power cables above the counter to allow for easy cleaning.
Item No.: 21
Site: Other-Neptune Lounge
Violation: In room 7.4.04, tea bags and boxes of cereal were stored on galvanized shelving. Painted sealant was placed on the shelving, but the sealant was peeling in some areas.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 22
Site: Galley-Lido Warewashing
Violation: The final rinse gauge on the in-use flight type conveyor warewash machine indicated between 215 - 220 F when the machine was not running. The actual temperature of the final rinse was between 180 and 194 F as measured by the inspector using both a thermometer and a thermolabel sticker on the final rinse spray arm.
Recommendation: Maintain warewashing equipment in good repair and proper adjustment, including: (2) water pressure and water temperature-measuring devices are maintained in good repair and accurate within the intended range of use.
Item No.: 26
Site: Galley-Deck 3 Ice Machine 2
Violation: There was excess grey sediment in the water bath of ice machine two. The machine was taken out of service to be cleaned and sanitized.
Recommendation: Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 30
Site: Galley-Deck 3 Unisex Toilet Room
Violation: The unisex toilet room door was not self-closing.
Recommendation: Ensure toilet rooms are completely enclosed and have tight-fitting, self-closing doors which are kept closed except during cleaning or maintenance.
Item No.: 33
Site: Galley-Deck 3 Hot Galley
Violation: There was peeling sealant in several areas where the two stainless steel panels joined the bulkhead in the hood above all of the tilting kettles.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Galley-Deck 2 Hot Galley
Violation: There was peeling sealant in several areas where the two stainless steel panels joined the bulkhead in the hood above all of the tilting kettles.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Buffet-Port Bistro Line
Violation: The anti-slip deck material was peeling and recessed in several areas, including along the scupper.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 36
Site: Food Service General-Lighting
Violation: The light intensity was less than 110 lux behind and around counter-mounted and deck-mounted equipment in several areas, including the starboard lido galley ice machine, the starboard lido galley bulk milk machine, the starboard and port lido bistro rotisserie units, and the ice machine in the piano bar pantry and in the deck 2 wine bar.
Recommendation: Ensure the light intensity is at least 110 lux (10 foot candles) behind and around mounted equipment, including counter-mounted equipment.
Item No.: 37
Site: Galley-Deck 3 Hot Galley
Violation: There was excess condensation collecting on the deckhead above the left side of the tilting kettles.
Recommendation: Ensure ventilation hood systems and devices operate effectively to prevent grease and condensate from collecting on the bulkheads and deckheads and remove contaminants generated by equipment located under them.
Item No.: 37
Site: Galley-Deck 2 Warewashing
Violation: There was excess condensation on the deckhead and adjacent bulkhead on the soiled side of the in-use flight type conveyor warewash machine.
Recommendation: Ensure ventilation hood systems and devices operate effectively to prevent grease and condensate from collecting on the bulkheads and deckheads and remove contaminants generated by equipment located under them.
Item No.: 40
Site: Integrated Pest Management-Active Log
Violation: There were no follow-up inspection results on the active sighting logs when pests were noted.
Recommendation: When pests are noted during an inspection, ensure the log includes action taken and follow-up inspection results.
Item No.: 43
Site: Ventilation-Air Handling Units
Violation: According to the staff, technical water was used to clean the air handling units.
Recommendation: Use only potable water for cleaning HVAC distribution systems.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program