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Inspection Detail Report

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Cruise Ship: MSC Poesia Cruise Line: MSC Cruise Management (UK) Ltd Inspection Date: 12/14/2012 Inspection Score: 94
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 08
Site: Potable Water-Air Gaps
Violation: There was no inspection date for any of the air gaps indicated in the cross-connection control list.
Recommendation: Ensure the cross-connection control program includes at a minimum: a complete listing of cross-connections and the backflow prevention method or device for each, so there is a match to the plumbing system component and location. Include air gaps on the listing. Ensure a schedule for inspection frequency is set. Maintain a log documenting the inspection and maintenance in written or electronic form, and ensure it is available for review during inspections.
Item No.: 08
Site: Potable Water-Striping
Violation: The distillate lines from the evaporators and the permeate line from the reverse osmosis unit were not striped blue/gray/blue up until the chlorine injection point. Also, the technical water lines used for laundry were striped blue.
Recommendation: Stripe or paint distillate and permeate lines directed to the potable water system in accordance with ISO 14726 (blue/gray/blue). Ensure no other lines have the above color designations. Stripe or paint these lines at 5 meters (15 feet) intervals and on each side of partitions, decks, and bulkheads, except where decor would be marred by such markings, including potable water supply lines in technical lockers. Remove the blue striping from the technical water lines.
Item No.: 10
Site: Recreational Water Facilities-Whirlpool Spas
Violation: There was no documentation indicating the whirlpool spa water was changed at least every 72 hours. According to the staff, the whirlpool spa water was changed daily.
Recommendation: Change the whirlpool spa water, including compensation tank, filter housing, and associated piping, every 72 hours, provided that the system is operated continuously and that the correct water chemistry levels are maintained during that period, including daily shock halogenation. Change spa pool water as often as necessary to maintain proper water chemistry. Change the water at least every 30 days. Record the date and time of whirlpool spa and spa pool water changes in the log.
Item No.: 10
Site: Recreational Water Facilities-Electronic Data Logger
Violation: An electronic data logger was installed on most RWFs during dry dock, but there was no documentation indicating the system had certified data security features.
Recommendation: If an electronic data logger is used in lieu of a chart recorder, ensure it has certified data security features. Conduct manual comparison tests for free halogen residual and pH before opening the RWF to verify calibration. Ensure the analyzer reading is within 0.2 ppm for free halogen and 0.2 for pH. For RWFs open longer than 24 hours, conduct a manual comparison test every 24 hours.
Item No.: 10
Site: Recreational Water Facilities-Children's and Crew Pools
Violation: Electronic data loggers were purchased for these RWFs but were not installed. According to the staff, the electronic data loggers will be installed in the next few days after they complete the training and set-up the new equipment.
Recommendation: Install chart recorders or electronic data loggers with security features that record pH and halogen measurements for each individual RWF. Ensure the sample line for the analyzer probe (monitoring) is either directly from the RWF or on the return line from each RWF and before the compensation tank. Install appropriate sample taps for analyzer calibration. In the event of equipment failure, measure free residual halogen and pH by a manual test kit at the RWF or return line at least hourly for whirlpool spas, spa pools, children's pools, and wading pools and every 4 hours for all other RWFs. Record manual readings on a chart or log, retain for at least 12 months, and ensure that they are available for review during inspections. Complete repairs on malfunctioning halogen analyzer-chart recorders within 30 days of equipment failure. Provide an audible alarm in a continuously occupied watch station to indicate low and high free halogen and pH readings in each RWF.
Item No.: 10
Site: Recreational Water Facilities-Turnover Rates
Violation: There were no turnover rates documented for any of the RWFs.
Recommendation: Design recirculation systems and equipment, including chemical control equipment, UV disinfection systems, filter, and pumps to maintain adequate water chemistry control while operating at the following minimum turnover rates: (1) swimming pool (VSP 2005 Construction Guidelines or earlier): 6 hours; (2) swimming pool (VSP 2011 Construction Guidelines or later): 4 hours; (3) children's pool: 0.5 hours; (4) wading pool: 1 hour; (5) whirlpool spa: 0.5 hours; (6) spa pool: 2 hours; (7) interactive RWF or activity pool less than 610 millimeters (24 inches) deep: 1 hour; (8) interactive RWF or activity pool greater than 610 millimeters (24 inches) deep: 2 hours; and (9) baby-only water facility: 0.5 hours. Ensure an RWF slide that is combined with a pool has a turnover rate that matches the rate for the pool.
Item No.: 10
Site: Recreational Water Facilities-Children's Pool
Violation: There was no safety sign posted at the children's pool near the child activity center. The pool was netted and according to the staff the pool was not used because there was a small number of children on board.
Recommendation: Provide safety signs for all RWFs, except for baby-only water facilities. Ensure the signs, at a minimum, include the following words: (1) do not use these facilities if you are experiencing diarrhea, vomiting, or fever; (2) no children in diapers or who are not toilet trained; (3) shower before entering the facility; and (4) bather load #. For children's RWF signs, include the exact wording "TAKE CHILDREN ON FREQUENT BATHROOM BREAKS" or "TAKE CHILDREN ON FREQUENT TOILET BREAKS."
Item No.: 10
Site: Recreational Water Facilities-Fecal and Vomit Accident Log
Violation: The CT values for disinfecting the RWFs in sea to sea mode and in recirculation mode were not sufficient for loose stools and did not meet the requirements in Annex 13.8 of the 2011 VSP Operations Manual.
Recommendation: Ensure a fecal and vomit accident response procedure that meets or exceeds the procedure provided in Annex 13.8 is available for review during inspections.
Item No.: 08
Site: Potable Water-Potable Water Tanks
Violation: There was no documentation from the certifying organization that the paint used to coat the 12 potable water tanks during dry dock in October 2012 was approved for potable water use.
Recommendation: Ensure the interior coatings on potable water tanks are approved for potable water contact by a certification organization. Follow all manufacturers' recommendations for application, drying, and curing. For the tank coatings used, maintain the following onboard: (1) written documentation of approval from the certification organization (independent of the coating manufacturer); (2) manufacturers' recommendations for application, drying, and curing; and (3) written documentation that the manufacturers' recommendations have been followed for application, drying, and curing.
Item No.: 08
Site: Potable Water-Potable Water Tanks
Violation: The free residual halogen level was not recorded after the 12 potable water tanks were disinfected during the October 2012 dry dock and before the tanks were put back into service.
Recommendation: Maintain documentation of all inspections, maintenance, cleaning, and disinfection for 12 months and ensure it is available for review during inspections. Ensure records include a method of disinfection, concentration and contact time of the disinfectant, and a halogen value of less than or equal to 5 ppm before the tank is put back into service.
Item No.: 42
Site: Children Area-Common Childhood Infectious Illnesses
Violation: There was no guidance on symptoms of common childhood infectious illnesses posted at the entrance of the children's center. This was corrected during the inspection.
Recommendation: Post written guidance on symptoms of common childhood infectious illnesses at the entrance of the child activity center.
Item No.: 43
Site: Ventilation-Air Handling Units
Violation: Technical water was used to clean the air handling units.
Recommendation: Use only potable water for cleaning HVAC distribution systems.
Item No.: 41
Site: Housekeeping-Crew Public Toilet Room
Violation: There was no sign advising users to use a paper towel to exit the toilet room near the bridge and crew cabins 1201-1207.
Recommendation: Post a sign advising users of toilet facilities to use hand towel, paper towel, or tissue to open the door unless the exit is hands free.
Item No.: 05
Site: Potable Water-Far Point Halogen Analyzer
Violation: The halogen analyzer at the far point in the potable water distribution system displayed a free residual halogen reading of 0.84 ppm. The ship's test kit measured 1.23 ppm and the inspector's test kit measured 1.27 ppm. The ship's staff calibrated the analyzer and after measuring the free residual halogen again, the ship's and the inspector's test kits were within 0.2 ppm of each other and the halogen analyzer.
Recommendation: Ensure the free residual halogen measured by the halogen analyzer is within 0.2 mg/L (ppm) of the free residual halogen measured by the manual test.
Item No.: 08
Site: Pantry-Chilled Water Lines
Violation: The chilled water lines for the ice machines in the housekeeping pantries were not uniquely identified.
Recommendation: Uniquely identify all refrigerant brine lines in all galleys, pantries, and cold rooms to prevent cross-connections.
Item No.: 41
Site: Housekeeping-Outbreak Prevention and Response Plan (OPRP)
Violation: The concentration and contact time for the disinfectant used during code red was only identified as 'code orange plus', but this term was not defined in the OPRP.
Recommendation: Ensure each vessel has a written OPRP that details standard procedures and policies to specifically address AGE onboard. Include the following in the written OPRP: (3) Disinfectant products or systems used, including the surfaces or items the disinfectants will be applied to, concentrations, and required contact times. Ensure the disinfectant products or systems are effective against human norovirus or an acceptable surrogate (e.g., caliciviruses).
Item No.: 20
Site: Buffet-Villa Pompeiana
Violation: In the grill area, two of the plastic gaskets on the left side of the hot dog roller were not flush with the side of the machine and there were exposed gaps.
Recommendation: Materials used in the construction of multiuse utensils and food contact surfaces of equipment must be: (1) durable, corrosion resistant, and nonabsorbent; (2) sufficient in weight and thickness to withstand repeated warewashing; (3) finished to have a smooth, easily cleanable surface; and (4) resistant to pitting, chipping, crazing, scratching, scoring, distortion and decomposition.
Item No.: 22
Site: Galley-Dishwash
Violation: The spray pattern from the right final rinse nozzle was ineffective.
Recommendation: Ensure the spray patterns from the final rinse nozzles are effective.
Item No.: 36
Site: Food Service General-Light Intensity
Violation: The light intensity behind and around deck- and counter-mounted equipment was less than 110 lux in several food areas, including: deck 10 room service beverage station and ice machine; deck 5 and deck 6 main galley pantry beverage and toast stations; deck 5 and deck 6 main galley combination ovens; crew galley combination ovens and ice machine; crew and officer mess beverage stations; Rendezvous bar pantry ice machine; and Mojito bar pantry ice machine. A lighting survey had already been conducted by the ship and new light fixtures will be installed.
Recommendation: Ensure the light intensity is at least 110 lux (10 foot candles) behind and around mounted equipment, including counter-mounted equipment.
Item No.: 16
Site: Dining Room-Kaito Sushi Bar
Violation: There was a consumer advisory on the front page of the menu, but it was not easy for the consumer to locate and it was not on any of the pages with the food items. In addition, there were no asterisks or other indicators at the foods that could be served raw or undercooked to connect them to the advisory. The menu was corrected during the inspection.
Recommendation: Ensure the consumer advisory is easy to locate and on the pages with the food items it applies to. Ensure that disclosure is made on a menu using an asterisk at the animal-derived foods requiring disclosure and a footnote with a statement indicating that consuming raw or undercooked meats, seafood, shellfish, eggs, milk, or poultry may increase your risk for foodborne illness, especially if you have certain medical conditions.
Item No.: 18
Site: Pantry-Kaito Sushi Bar
Violation: Two pans of raw chicken were stored in an undercounter refrigerator above a pan of raw shell eggs. The pan of eggs was moved.
Recommendation: Protect food from cross-contamination or other sources of contamination by separating types of raw animal foods from each other such as beef, fish, lamb, pork, and poultry-except when combined as ingredients-during storage, preparation, holding, and display by using separate equipment for each type, or by arranging each type of food in equipment so that cross-contamination of one type with another is prevented, or by preparing each type of food at different times or in separate areas.
Item No.: 16
Site: Dining Room-Le Fontane and Palladio Menus
Violation: There were no asterisks or other indicators at the food items that could be served raw or undercooked. In addition, the consumer advisory was located on the last page of menu and was not easy for consumers to locate and it was not on any of the pages with the food items. Food items such as sirloin steak, eggs and smoked salmon were on the menu. According to the staff, the sirloin steaks were cut from whole-muscle intact beef, but the packaging for the beef did not indicate that it met the definition of whole-muscle intact beef, as required by section 7.3.1.2.4 of the VSP 2011 Operations Manual.
Recommendation: Ensure the consumer advisory is easy to locate and on the pages with the food items it applies to. Ensure that disclosure is made on a menu using an asterisk at the animal-derived foods requiring disclosure and a footnote with a statement indicating that consuming raw or undercooked meats, seafood, shellfish, eggs, milk, or poultry may increase your risk for foodborne illness, especially if you have certain medical conditions.
Item No.: 16
Site: Buffet-Villa Pompeiana
Violation: In the grill area, the consumer advisory posted for the fried eggs did not indicate that the eggs were undercooked.
Recommendation: Ensure that disclosure is made on a sign describing the animal-derived foods (e.g., "oysters on the half-shell," "hamburgers," "steaks," or "eggs"); AND that they can be cooked to order and may be served raw or undercooked; AND a statement indicating that consuming raw or undercooked meats, seafood, shellfish, eggs, milk, poultry may increase your risk for foodborne illness, especially if you have certain medical conditions.
Item No.: 22
Site: Galley-Deck 5 Dishwash
Violation: The spray pattern from one of the middle final rinse nozzles was ineffective.
Recommendation: Ensure the spray patterns from the final rinse nozzles are effective.
Item No.: 26
Site: Galley-Deck 6 Bakery
Violation: The belt on the dough sheeter was soiled and marked in several areas. According to the baker, the dough sheeter was not working and had not been used in 20 days. The belt was removed for cleaning.
Recommendation: Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 19
Site: Buffet-Petty Officers Mess
Violation: There were no serving tongs for the bowl of apples and pears.
Recommendation: Provide food-dispensing utensils for each container displayed at a consumer self-service unit such as a buffet or salad bar.
Item No.: 19
Site: Buffet-Staff Mess
Violation: There were no serving tongs for the bowl of apples and pears or the bowl of lemons.
Recommendation: Provide food-dispensing utensils for each container displayed at a consumer self-service unit such as a buffet or salad bar.
Item No.: 33
Site: Provisions-Vegetable Freezer
Violation: A large sculpture was stored on the deck under one of the evaporative condensers. Several shelf guards were stored on the deck under one of the shelves near the entrance.
Recommendation: Do not store items on the deck in food storage areas.
Item No.: 16
Site: Pantry-Rendezvous
Violation: The time control plan indicated the refrigerator that was on time control, but the unit was labeled 'PHF' instead of 'time control.' This was corrected.
Recommendation: Label the refrigerator "time control."
Item No.: 16
Site: Pantry-Mojito
Violation: The time control plan indicated the refrigerator that was on time control, but the unit was labeled 'PHF' instead of 'time control.' This was corrected.
Recommendation: Label the refrigerator "time control."
Item No.: 16
Site: Pantry-Pompeiana
Violation: The time control plan indicated the refrigerator that was on time control, but the unit was labeled 'PHF' instead of 'time control.' This was corrected.
Recommendation: Label the refrigerator "time control."
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program