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Item No.:
01
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Site:
Medical-Acute Gastroenteritis (AGE) 24-Hour Reporting
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Violation:
The 24-hour AGE report submitted on 19 April 2025 had an incorrect disembarkation date of 19 April versus 20 April. Staff were aware of the issue and provided records that they notified the cruise line's public health office.
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Recommendation:
Ensure the AGE report contains the following: (1) name of the vessel; (2) port of embarkation; (3) date of embarkation; (4) port of disembarkation; (5) date of disembarkation; (6) total numbers of reportable cases of AGE among passengers, including those who have disembarked because of illness?even if the number is 0 (zero reporting); (7) total numbers of reportable cases of AGE among crew members, including those who have disembarked because of illness?even if the number is 0 (zero reporting); and (8) total number of passengers and crew members on the cruise.
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Item No.:
08
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Site:
Galley-Deck 15 The Galley - Tap That Cold
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Violation:
The backflow prevention device for the countertop water dispenser was in disrepair with blocked atmospheric vents. The device was disinfected and changed during the inspection
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Recommendation:
Maintain backflow prevention devices in good repair.
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Item No.:
08
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Site:
Bar-Deck 15 - Grounds Club
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Violation:
The backflow prevention device for the countertop coffee maker was in disrepair with blocked atmospheric vents. The device was disinfected and changed during the inspection
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Recommendation:
Maintain backflow prevention devices in good repair.
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Item No.:
08
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Site:
Galley-Deck 15 - Gunbae
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Violation:
The backflow prevention device for the countertop coffee maker was in disrepair with blocked atmospheric vents. The device was disinfected and changed during the inspection.
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Recommendation:
Maintain backflow prevention devices in good repair.
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Item No.:
08
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Site:
Bar-Deck 5 - Pink Agave
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Violation:
The backflow prevention device for the countertop coffee maker was in disrepair with blocked atmospheric vents. The device was disinfected and changed during the inspection
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Recommendation:
Maintain backflow prevention devices in good repair.
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Item No.:
08
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Site:
Buffet-Deck 5 - Beverage Station
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Violation:
The backflow prevention device for the countertop coffee maker was in disrepair with blocked atmospheric vents. The device was disinfected and changed during the inspection.
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Recommendation:
Maintain backflow prevention devices in good repair.
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Item No.:
08
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Site:
Buffet-Deck 5 - Razzle Dazzle Beverage Station
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Violation:
The backflow prevention device for the countertop coffee maker was in disrepair with blocked atmospheric vents. The device was disinfected and changed during the inspection.
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Recommendation:
Maintain backflow prevention devices in good repair.
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Item No.:
08
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Site:
Bar-Deck 6 - Wake
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Violation:
The backflow prevention device for the countertop soda dispenser was in disrepair with blocked atmospheric vents. The device was disinfected and changed during the inspection
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Recommendation:
Maintain backflow prevention devices in good repair.
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Item No.:
11
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Site:
Medical-Acute Gastroenteritis (AGE) Surveillance Log
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Violation:
A nonfood employee had an onset of AGE symptoms at midnight on 17 May 2025 while working and continued to work until they reported to medical at 0240. Additionally, another nonfood employee had an onset of AGE symptoms at 0300 on 5 May 2025 and reported to medical at 0830 later that morning. They were in their room, and had a cabin mate.
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Recommendation:
When nonfood employees meet the case definition for AGE, ensure the following actions are taken: (1) isolate in cabin or designated restricted area until symptom-free for a minimum of 24 hours; (2) follow-up with and receive approval by designated medical personnel before returning crew to work; (3) document the date and time of last symptom and clearance to return to work.
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Item No.:
12
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Site:
Galley-Deck 15 The Galley - Diner and Dash
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Violation:
A crew member who worked at the food ordering station handling passenger identification cards picked up plates with scrambled eggs and omelets without washing their hands prior.
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Recommendation:
Ensure food employees clean their hands and exposed portions of their arms immediately before engaging in food preparation including working with exposed food, clean equipment and utensils, and unwrapped single-service and single-use articles and: (1) After touching bare human body parts other than clean hands and clean, exposed portions of arms; (2) After using the toilet room; (3) After coughing, sneezing, using a handkerchief or disposable tissue, using tobacco, eating, or drinking; (4) After handling soiled equipment or utensils; (5) During food preparation, as often as necessary to remove soil and contamination and to prevent cross-contamination when changing tasks; (6) When switching between working with raw food and working with ready-to-eat food; (7) Before putting on gloves for working with food or clean equipment and between glove changes; and (8) After engaging in other activities that contaminate the hands.
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Item No.:
21
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Site:
Galley-Deck 6 - Test Kitchen
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Violation:
The humidifier door handle was missing.
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Recommendation:
Ensure nonfood contact equipment is maintained in good repair and proper adjustment including: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines; (2) Equipment components such as doors, seals, hinges, fasteners, and kick plates are kept intact, tight, and adjusted in accordance with manufacturer's specifications.
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Item No.:
21
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Site:
Bar-Deck 5 - Pink Agave
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Violation:
The countertop had pits and crevices throughout both the front and back bar areas. This project has been flagged for the ship's 2026 planned dry dock.
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Recommendation:
Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
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Item No.:
26
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Site:
Galley-Deck 15 - Warewashing Area
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Violation:
A small amount of black debris was on the ice machine's deflector panel mounting bracket and on the ice thickness sensor frame. Cleaning took place immediately.
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Recommendation:
Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
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Item No.:
26
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Site:
Bar-Deck 6 - Wake
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Violation:
Black debris was on the ice machine's deflector panel, the deflector panel mounting bracket, the water arm, and evaporator panel main screw. The machine was closed for cleaning.
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Recommendation:
Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
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Item No.:
26
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Site:
Galley-Deck 15 - Gunbae Ice Machine
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Violation:
Small amounts of black debris were on the ice machine's back deflector panel support and on the front corner of the evaporator housing. Cleaning took place immediately.
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Recommendation:
Ensure food contact surfaces of equipment and utensils are clean to sight and touch. Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized.
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Item No.:
26
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Site:
Medical-Acute Gastroenteritis (AGE) 24-Hour Reporting
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Violation:
The inside, food-contact surface of the evaporator panel cover was covered in a dark-colored residue that was removed with the inspector's alcohol wipe.
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Recommendation:
Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
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Item No.:
30
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Site:
Galley-Deck 15 - Main Entrance
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Violation:
The crew toilet room door was not self-closing. This was fixed during the inspection.
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Recommendation:
Ensure toilet rooms are completely enclosed and have tight-fitting, self-closing doors which are kept closed except during cleaning or maintenance.
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Item No.:
34
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Site:
Galley-Deck 15 - Main Entrance
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Violation:
The bucket fill nozzle below the handwashing sink dripped water continuously. This was fixed during the inspection.
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Recommendation:
Ensure a plumbing system in a food area is maintained in good repair.
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Item No.:
41
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Site:
Housekeeping-Cabin Cleaning
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Violation:
The person in charge of housekeeping operations stated the acute gastroenteritis (AGE) passenger and crew cabins were not cleaned daily and only when a passenger or crew member requested a cleaning. The Cabin Cleaning Log only contained the cleaning date and time after medical clearance and did not include any other daily cleaning dates for AGE passenger and crew cabins. For example, a crew member was isolated 2 May 2025 at 0340 and their cabin was cleaned 6 May 2025 at 1100 after they were released from isolation. It is unknown how the passenger or crew member knows how to contact housekeeping for cleaning.
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Recommendation:
Ensure cabins that house passengers or crew with AGE are cleaned and disinfected daily while the occupants are ill.
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