Skip directly to site content Skip directly to page options

Inspection Detail Report

  Advanced Search |  Ship Scored 100 |  Green Sheet  |  CDC Home |  VSP Home
 
Cruise Ship: Seven Seas Mariner Cruise Line: Regent Seven Seas Inspection Date: 07/10/2025 Inspection Score: 95
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 08
Site: Other-Deck 12 - Pool Area
Violation: Two deck washing hose attachment nozzles did not have backflow prevention devices.
Recommendation: Provide a comprehensive cross-connection control program. Protect the following connections to the potable water system against backflow with air gaps or mechanical backflow prevention devices: (1) RWFs; (2) decorative water features/fountains; (3) cabin shower hoses, toilets, whirlpool tubs, and similar facilities; (4) photographic laboratory developing machines and utility sinks; (5) beauty and barber shop spray-rinse hoses; (6) spa steam generators where essential oils can be added; (7) hose-bib connections; (8) garbage grinders and food waste systems; (9) automatic galley hood washing systems; (10) food service equipment; (11) mechanical warewashing machines; (12) detergent dispensers; (13) hospital and laundry equipment; (14) air conditioning expansion tanks; (15) boiler feed water tanks; (16) fire system; (17) public toilets, urinals, and shower hoses; (18) potable water, bilge, and pumps that require priming; (19) freshwater or saltwater ballast systems; (20) international fire and fire sprinkler water connections (install a reduced pressure assembly); (21) the potable water supply to automatic window washing systems that can be used with chemicals or chemical mix tanks; (22) water softeners for nonpotable fresh water; (23) water softener and mineralizer drain lines, including backwash drain lines (install an air gap or a reduced pressure assembly); (24) high saline discharge line from evaporators (install an air gap or a reduced pressure assembly); (25) chemical tanks; (26) other connections between the potable water system and a nonpotable water system, such as the gray water system, laundry system, or technical water system (install an air gap or a reduced pressure assembly); (27) black water or combined gray water/black water systems (install an air gap); (28) Hi-Fog or similar suppression systems which are connected to potable water tanks; (29) any other connection to the potable water system where contamination or backflow can occur. Ensure the cross-connection control program includes at a minimum: a complete listing of cross-connections and the backflow prevention method or device for each, so there is a match to the plumbing system component and location. Include air gaps on the listing. Ensure a schedule for inspection frequency is set. Maintain a log documenting the inspection and maintenance in written or electronic form, and ensure it is available for review during inspections.
Item No.: 08
Site: Pantry-Deck 12 - Pool
Violation: The backflow prevention device for the ice machine was in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Buffet-Deck 12 - La Veranda - Coffee Station
Violation: The backflow prevention device for the countertop coffee machine was in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Bar-Deck 6 - Coffee Connection
Violation: The backflow prevention device for the countertop coffee machine was in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Galley-Deck 5 - Hot Line
Violation: Two backflow prevention devices for both combination ovens were in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 08
Site: Housekeeping-Deck 8 - Pantry
Violation: The backflow prevention device for the counter top water dispenser was in disrepair with blocked atmospheric vents in the pantry next to cabin 835.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 20
Site: Galley-Deck 5 - Hot Line
Violation: The countertop heating element housing frames for the hot line bain marie station had slotted screws in the food splash area making these areas difficult to keep clean.
Recommendation: Ensure multiuse food-contact surfaces are: (1) Smooth; Use only low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 20
Site: Pantry-Deck 12 - Observation Lounge
Violation: The ice machine deflector panel had a glue-like material on the outside of the panel making this area sticky, rough, and difficult to clean.
Recommendation: Materials used in the construction of multiuse utensils and food contact surfaces of equipment must be: Finished to have a smooth, easily cleanable surface. Ensure multiuse food-contact surfaces are: Smooth.
Item No.: 21
Site: Pantry-Deck 12 - Pool Grill
Violation: Condensation was trapped between the glass panels of the reach-in refrigeration unit due to a defective seal between the inner and outer panes.
Recommendation: Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood contact equipment is maintained in good repair and proper adjustment including: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines; (2) Equipment components such as doors, seals, hinges, fasteners, and kick plates are kept intact, tight, and adjusted in accordance with manufacturer's specifications.
Item No.: 21
Site: Buffet-Deck 12 - Pool Grill
Violation: The ceramic grill area had storage door slide guides that were dislodged from the countertop making this area difficult to keep clean.
Recommendation: Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Buffet-Deck 12 - Pool Grill
Violation: The hot line buffet countertop was in disrepair with cracks and pitted areas making the countertop difficult to keep clean.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Bar-Deck 5 - Mariner Lounge
Violation: The glass shelving doors for the back bar active bottle storage area were in disrepair with chips and scratches making this area difficult to keep clean.
Recommendation: Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Bar-Deck 5 - Mariner Lounge
Violation: The glass door guide racks were in disrepair and heavily soiled.
Recommendation: Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood contact equipment is maintained in good repair and proper adjustment including: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines; (2) Equipment components such as doors, seals, hinges, fasteners, and kick plates are kept intact, tight, and adjusted in accordance with manufacturer's specifications.
Item No.: 21
Site: Galley-Deck 5 - Prime 7 Warewashing Area
Violation: The black plastic plate transportation cart was soiled, heavily scored, and difficult to keep clean.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Buffet-Deck 12 - La Veranda - Hot Station
Violation: One heat lamp bulb was in disrepair with the protective coating peeling off and difficult to clean.
Recommendation: Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood contact equipment is maintained in good repair and proper adjustment including: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines.
Item No.: 22
Site: Galley-Deck 5 - Prime 7 Warewashing Area
Violation: An over-flow of soiled dishes were stored on the soiled drop-off landing and not racked. Crew stated these dishes would not be washed for two hours due to the number of soiled items in the area. Staff and the inspector discussed other warewashing areas that could be used to help with the over-flow.
Recommendation: Ensure drainboards, utensils, racks, or tables large enough to accommodate all soiled and cleaned items that may accumulate during hours of operation are provided for necessary utensil holding before cleaning and after sanitizing.
Item No.: 23
Site: Galley-Deck 12 - La Veranda - Dishwashing Area
Violation: The wash tank water temperature for the hood-type dishwashing machine ranged between 143F - 145F during active service. This machine was the only operating dishwashing machine at the time of the inspection.
Recommendation: Ensure the temperature of the wash solution in spray type warewashers that use hot water to sanitize is not less than: 66C (150F) for a stationary-rack, dual-temperature machine.
Item No.: 26
Site: Galley-Deck 5 - Hot Line
Violation: The underside of the shelving above the hot line bain marie station was soiled with more than a day's worth of accumulated food debris. Cleaning took place immediately.
Recommendation: Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Pantry-Deck 12 - Observation Lounge
Violation: The ice machine ice deflector panel had a glue-like material on the outside food-splash area of the panel making this area sticky, rough, and difficult to clean.
Recommendation: Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 27
Site: Galley-Deck 5 - Prime 7 Warewashing Area
Violation: The black plastic plate transportation cart was soiled heavily scored and difficult to keep clean.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 27
Site: Bar-Deck 5 - Mariner Lounge
Violation: The glass door guide tracks were in disrepair and heavily soiled.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 27
Site: Bar-Deck 12 - Observation Lounge
Violation: Multiple areas of the back bar active bottle storage shelves were soiled with more than a day's worth of accumulated dirt.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 28
Site: Pantry-Deck 12 - Observation Lounge
Violation: Five previously cleaned and sanitized water bottles were stored inverted with their lids fastened, trapping condensate inside and preventing air drying. These bottles were located on racks ready to be used for service.
Recommendation: Store clean equipment and utensils in a self-draining position that allows air drying and covered or inverted.
Item No.: 29
Site: Bar-Deck 12 - Observation Lounge
Violation: The water for the handwashing sink did not reach the minimum temperature of 38C or (100F).
Recommendation: Ensure handwashing sinks are equipped to provide water at a temperature of at least 38C (100F) through a mixing valve or combination faucet. For handwash sinks with electronic sensors, and other types of handwash sinks where the user cannot make temperature adjustments, ensure the temperature provided to the user after the mixing valve does not exceed 49C (120F).
Item No.: 33
Site: Bar-Deck 12 - Observation Lounge
Violation: The back bar bottle storage area did not have sufficient coving at the deck to bulkhead juncture creating a difficult to clean food storage area.
Recommendation: Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features. Cove all bulkhead/deck, equipment/deck, cabinet/deck, and deck sink coaming/deck junctures (including galleys, pantries, buffets, bars, waiter stations, dining room work counters, provisions, food storage rooms, equipment/utensil storage rooms, and toilet rooms intended for use by galley personnel).
Item No.: 33
Site: Bar-Deck 12 - Pool
Violation: The back bar active bottle storage shelves did not have coving at the shelf to bulkhead juncture creating difficult to clean food-splash areas.
Recommendation: Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features. Cove all bulkhead/deck, equipment/deck, cabinet/deck, and deck sink coaming/deck junctures (including galleys, pantries, buffets, bars, waiter stations, dining room work counters, provisions, food storage rooms, equipment/utensil storage rooms, and toilet rooms intended for use by galley personnel).
Item No.: 33
Site: Buffet-Deck 12 - Pool Grill
Violation: The deck was heavily soiled with a black slimy material in the technical area beneath the utility sink.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Buffet-Deck 12 - Pool Grill
Violation: The deck was chipped and scored in multiple areas in front of the hot grill.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 33
Site: Pantry-Deck 12 - Pool Grill
Violation: The deck was chipped and scored in multiple areas in this pantry.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Do not use carpet in these areas. Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features.
Item No.: 33
Site: Bar-Deck 12 - Observation Lounge
Violation: The lower back bar bottle storage shelving was not coved at the shelf to back bulkhead juncture making the entire area difficult to keep clean.
Recommendation: Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features. Cove all bulkhead/deck, equipment/deck, cabinet/deck, and deck sink coaming/deck junctures (including galleys, pantries, buffets, bars, waiter stations, dining room work counters, provisions, food storage rooms, equipment/utensil storage rooms, and toilet rooms intended for use by galley personnel).
Item No.: 33
Site: Bar-Deck 5 - Mariner Lounge
Violation: The back bar active bottle shelving area to bulkhead juncture did not have coving making this food-splash area difficult to keep clean.
Recommendation: Cove all bulkhead/deck, equipment/deck, cabinet/deck, and deck sink coaming/deck junctures (including galleys, pantries, buffets, bars, waiter stations, dining room work counters, provisions, food storage rooms, equipment/utensil storage rooms, and toilet rooms intended for use by galley personnel). Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features.
Item No.: 33
Site: Galley-Deck 12 - La Veranda
Violation: The top of the cleaning locker cabinet was heavily soiled with an oily substance at the locker to bulkhead juncture.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 36
Site: Buffet-Deck 12 - Pool Grill
Violation: The light intensity could not reach 110 lux at the passenger buffet entrance handwashing station.
Recommendation: The light intensity must be at least 110 lux (10 foot candles) at passenger buffet hand washing stations.
Item No.: 36
Site: Buffet-Deck 12 - Pool Grill
Violation: The buffet light intensity was insufficient and could not reach 220 lux.
Recommendation: Ensure the light intensity is at least 220 lux (20 foot candles) on food preparation surfaces, and at a distance of 75 centimeters (30 inches) above the deck in food preparation areas, handwashing facilities, warewashing areas, equipment, and utensil storage, pantries, toilet rooms, and consumer self-service areas.
Item No.: 38
Site: Buffet-Deck 12 - La Veranda
Violation: The chopped ice machine had been out of service for some time. Staff stated this machine is not needed for current operations.
Recommendation: Ensure only articles necessary for the food service operation are stored in food preparation, food storage, and warewashing areas.
Item No.: 39
Site: Buffet-Deck 12 - Pool Grill
Violation: One small fly was in this area.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 41
Site: Housekeeping-Acute Gastroenteritis (AGE) Isolation Cabin Cleaning
Violation: The isolation cabins for passengers diagnosed with acute gastroenteritis did not have mandatory cleaning protocols. Staff stated it was up to the passenger if they wanted their cabin cleaned.
Recommendation: Ensure cabins that house passengers or crew with AGE are cleaned and disinfected daily while the occupants are ill.
Item No.: 44
Site: Housekeeping-Acute Gastroenteritis (AGE) Isolation Cabin Cleaning
Violation: The isolation cabins for passengers diagnosed with acute gastroenteritis did not have mandatory cleaning protocols. Staff stated it was up to the passenger if they wanted their cabin cleaned.
Recommendation: Ensure the supervisor or person in charge of housekeeping operations on the vessel demonstrates to the VSP?during inspections and on request ? knowledge of housekeeping operations, is able to demonstrate this knowledge by compliance with section 9 of the 2018 VSP Operations Manual of these guidelines or by responding correctly to the inspector?s questions as they relate to the specific operation, and properly trains employees to comply with section 9 of the 2018 VSP Operations Manual as it relates to their assigned duties.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program