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Inspection Detail Report

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Cruise Ship: Aurora Cruise Line: P&O Cruises Inspection Date: 09/18/2025 Inspection Score: 98
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 34
Site: Provisions-Deck 4- Meat and Poultry Potwash
Violation: Water from an unknown source dripped consistently from multiple places on the deckhead. This was previously reported and the area was not in operation.
Recommendation:
Item No.: 21
Site: Buffet-Deck 12- Horizon Buffet Soup Station
Violation: The inside of the technical compartment was made of raw wood, which was not easily cleanable.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 17
Site: Buffet-Deck 12- Horizon Buffet
Violation: The time control plan the ship was following for breakfast service was not posted on the bulkhead in the immediate area. The time control plan was kept in a binder located on the buffet countertop.
Recommendation: Maintain a written time control plan that ensures compliance with these standards on the vessel and make it available for review during inspections. Ensure a time control plan is posted and available to all crew working at each outlet where time control is used. Ensure plan(s): (1) Include set-up and discard times for each outlet. Include all services and events where TCS/PHF is kept on time control. If used, ensure colored labels correspond to the discard times stated in the plan; (2) List all units (to include refrigeration and hot holding units, preparation counters, cabinets, compartments, and equipment) on time control. Cabinets and compartments on time control must be physically labeled; (3) Describe or show the flow of TCS/PHF from when last in temperature control to placement in time control and discard.
Item No.: 39
Site: Buffet-Deck 12- Horizon Buffet Entrance to the Dishwashing Area
Violation: One fruit fly was in this area.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in food areas.
Item No.: 33
Site: Buffet-Deck 12- Portside Horizon Buffet Hot Service Line
Violation: Dust accumulated in the void space around the rolling fire shutter above the grill.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 12- Flight Type Dishwashing Machine
Violation: Condensate collected on and dripped from the deckhead above the soiled side of the flight type dishwashing machine.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 37
Site: Galley-Deck 12- Flight Type Dishwashing Machine
Violation: Condensate collected on and dripped from the deckhead above the soiled side of the flight type dishwashing machine.
Recommendation: Ensure ventilation hood systems and devices are sufficient in number and capacity to prevent grease or condensate from collecting on bulkheads and deckheads. Ensure ventilation hood systems and devices operate effectively to prevent grease and condensate from collecting on the bulkheads and deckheads and to remove contaminants generated by equipment located under them.
Item No.: 27
Site: Galley-Deck 10- Bellbox
Violation: Dust collected in the technical space above refrigerator BBG/DF1.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 33
Site: Galley-Deck 10- Bellbox Walk-in Cooler
Violation: Water from an unknown source dripped consistently from the deckhead in the walk-in cooler. This was previously reported.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 26
Site: Galley-Deck 10- Bellbox Ice Machine
Violation: Black debris collected in the ice bath.
Recommendation: Ensure food-contact surfaces of equipment and utensils are clean to sight and touch. Ensure food only contacts surfaces of cleaned and sanitized equipment and utensils.
Item No.: 22
Site: Galley-Deck 10- Bellbox 3-Compartment Sink
Violation: Excessive grease and food debris were in the wash compartment.
Recommendation: Ensure the wash, rinse, and sanitize solutions are kept clean.
Item No.: 20
Site: Galley-Deck 6- Bakery
Violation: One slotted fastener was on the food splash zone of deck oven #1.
Recommendation: Ensure multiuse food-contact surfaces are: (1) Smooth; (2) Free of breaks, open seams greater than 0.8 mm (1/32 inch), cracks, chips, inclusions, pits, and similar imperfections; (3) Free of sharp internal angles, corners, and crevices; (4) Finished to have smooth welds and joints; (5) Accessible for cleaning and inspection by one of the following methods: without being disassembled, by disassembling without the use of tools, or by easy disassembling with the use of handheld tools commonly available to maintenance and cleaning personnel. Use low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 20
Site: Galley-Deck 6- Bakery
Violation: Two slotted fasteners were on the food splash zone of the bread slicer.
Recommendation: Ensure multiuse food-contact surfaces are: (1) Smooth; (2) Free of breaks, open seams greater than 0.8 mm (1/32 inch), cracks, chips, inclusions, pits, and similar imperfections; (3) Free of sharp internal angles, corners, and crevices; (4) Finished to have smooth welds and joints; (5) Accessible for cleaning and inspection by one of the following methods: without being disassembled, by disassembling without the use of tools, or by easy disassembling with the use of handheld tools commonly available to maintenance and cleaning personnel. Use low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 39
Site: Galley-Deck 6- Bakery
Violation: One fruit fly was near blast chiller #066507.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in food areas.
Item No.: 21
Site: Galley-Deck 6- Forward Medina Restaurant
Violation: Two seams were on the bottom of a portable sneeze shield, making the area difficult to clean.
Recommendation: Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 27
Site: Galley-Deck 6- Forward Medina Restaurant
Violation: The seam on the bottom of the portable sneeze shield was soiled with dried food debris. The area was cleaned.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 33
Site: Galley-Deck 6- Portside Food Locker Area
Violation: The deck grouting around one tile was in disrepair. This allowed the tile to move around inside the damaged grouting.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 21
Site: Galley-Deck 6- Forward Hot Service Line
Violation: The metal wire hanging from the heating lamp above hot cupboard #3 was difficult to clean.
Recommendation: Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Galley-Deck 6- Hot Galley
Violation: The white collar around rotating arm on the middle tilting kettle was in disrepair, making the area difficult to clean.
Recommendation: Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 26
Site: Galley-Deck 6- Buffet Store
Violation: A previously cleaned and sanitized slicer was stored with an accumulation of food debris on the food contact surface.
Recommendation: Ensure food only contacts surfaces of cleaned and sanitized equipment and utensils. Ensure food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 33
Site: Galley-Deck 6- China and Silver Store
Violation: Dust and debris accumulated on the deck under the shelving units.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 5- Walk-in Cooler
Violation: Water dripped consistently from the deckhead sprinkler nozzle.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 21
Site: Galley-Deck 5- Tilting Kettle
Violation: The black handle on the tilting kettle was cracked, creating a difficult to clean surface. A large gap was around the rotating arm on the tilting kettle, also creating a difficult to clean surface.
Recommendation: Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 33
Site: Galley-Deck 5- Scullery
Violation: Condensate consistently dripped from the deckhead above the soiled side of the flight type dishwashing machine.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 37
Site: Galley-Deck 5- Scullery
Violation: Condensate consistently dripped from the deckhead above the soiled side of the flight type dishwashing machine.
Recommendation: Ensure exhaust ventilation hood systems in food preparation areas and warewashing areas?including components such as hoods, fans, guards, and ducting?are designed to prevent grease or condensation from draining or dripping onto food, equipment, utensils, linens, single-service articles, and single-use articles. Ensure ventilation hood systems and devices operate effectively to prevent grease and condensate from collecting on the bulkheads and deckheads and to remove contaminants generated by equipment located under them.
Item No.: 39
Site: Buffet-Deck 5- Scullery Entrance
Violation: One fruit fly was in this area.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in food areas.
Item No.: 33
Site: Buffet-Deck 5- Handwashing Station
Violation: Dust accumulated on the deckhead above the crew handwashing station.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 37
Site: Buffet-Deck 5- Hot Line
Violation: Condensate collected on the sneeze shield and on the underside of the overshelf. No dripping was observed.
Recommendation: Ensure heating, ventilating, and air conditioning systems are designed and installed so that make-up air intake and exhaust vents do not cause contamination of food, food-contact surfaces, equipment, or utensils.
Item No.: 19
Site: Buffet-Deck 5- Hot Line
Violation: Condensate collected on the sneeze shield and on the underside of the overshelf. The buffet was open at the time and food was out for service. No dripping was observed.
Recommendation: Protect food from contamination by storing the food: (1) Covered or otherwise protected; (2) In a clean, dry location; (3) Where it is not exposed to splash, dust, or other contamination; (4) At least 150 millimeters (6 inches) above the deck; (5) At least 127 millimeters (5 inches) for food in packages and working containers on pallets, skids, and racks; (6) At least 150 millimeters (6 inches) above the deck on shelving units.
Item No.: 39
Site: Buffet-Deck 10- Pastry Island
Violation: One fruit fly landed on a piece of cake. Staff responded immediately.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in food areas.
Item No.: 19
Site: Buffet-Deck 10- Pastry Island
Violation: One fruit fly landed on a piece of cake. Staff responded immediately.
Recommendation: Protect food from contamination by storing the food: (1) Covered or otherwise protected; (2) In a clean, dry location; (3) Where it is not exposed to splash, dust, or other contamination; (4) At least 150 millimeters (6 inches) above the deck; (5) At least 127 millimeters (5 inches) for food in packages and working containers on pallets, skids, and racks; (6) At least 150 millimeters (6 inches) above the deck on shelving units. Protect food from contamination that may result from a physical, chemical, biological origin.
Item No.: 33
Site: Provisions-Deck 4- Meat and Poultry Potwash
Violation: Water from an unknown source dripped consistently from multiple places on the deckhead. This was previously reported and the area was not in operation.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 39
Site: Galley-Deck 8- Sindhu 3-Compartment Sink
Violation: One fruit fly was in this area.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in food areas.
Item No.: 06
Site: Potable Water-Legionella Testing
Violation: Legionella testing on recreational water facilities (RWFs) was last completed on 22 May 2025. According to the VSP 2025 Environmental Health Standards, RWFs must be sampled for Legionella at least every 3 months.
Recommendation: Sample all spa pools, whirlpool spas, and heated jetted tubs for Legionella at least every 3 months. If Legionella is found, conduct follow-up sampling. Collect samples at least 48 hours after the facility has been restored to normal operating conditions after remediation. Note: Ships may test for Legionella every 6 months if the following criteria are met for the 24 previous months: (1) Negative Legionella test results for the spa pools, whirlpool spas, and heated jetted tubs; (2) No legionellosis cases associated with travel on the ship (including after-cruise travel-associated cases identified by public health authorities). If Legionella is detected, take the following steps: (1) Close the RWF; (2) Add disinfectant and maintain at least 10 ppm of free chlorine for 1 hour; (3) Drain the water; (4) Scrub, clean, and rinse all RWF surfaces with fresh potable water and drain as needed; (5) Clean and service filters according to manufacturer recommendations; (6) Refill; (7) Return the RWF to at least the minimum free halogen residual; (8) Reopen; (9) Collect follow-up samples.
Item No.: 08
Site: Potable Water-Striping
Violation: The piping between the evaporator and the mineralizer, and prior to the halogen injection point was striped blue/green/blue in two areas.
Recommendation: Stripe or paint potable water lines either in accordance with ISO 14726 (blue/green/blue) or blue only. Stripe or paint distillate and permeate water lines directed to the potable water system in accordance with ISO 14726 (blue/gray/blue). Ensure no other lines have the above color designations. Stripe or paint these lines, including potable water supply lines in technical lockers, at 5-meters (16.4 feet) intervals and on each side of partitions, decks, and bulkheads, except where decor would be marred by such markings. Do not stripe or paint potable water lines after reduced pressure assemblies as potable water. Identify all refrigerant brine lines and nonpotable chilled water lines in all food areas, such as on ice machines, ice cream machines, etc., with either ISO 14726 (blue/white/blue) or by another uniquely identifiable method to prevent cross-connections.
Item No.: 02
Site: Medical-Acute Gastroenteritis (AGE) Logs
Violation: The Excel version of the AGE log did not include a Comments/Notes column, as specified in the VSP 2025 Environmental Public Health Standards.
Recommendation: Ensure the AGE surveillance log includes a header containing the following information about the voyage: (1) Vessel name; (2) Voyage number; (3) Date from; (4) Date to; (5) Total number of passengers; (6) Total number of reportable AGE cases among passengers; (7) Total number of crew; (8) Total number of reportable AGE cases among crew. Ensure the total number of passengers and total number of crew are the totals at the beginning of the voyage (i.e., totals on ?date from?). Ensure the AGE surveillance log entry for each passenger or crew member contains the following information in separate columns: (1) Patient I.D.; (2) Date of the first medical visit or report to staff of illness; (3) Time of the first medical visit or report to staff of illness; (4) Person's last name; (5) Person's first name; (6) Person's age; (7) Person's sex; (8) Designation as passenger or crew member; (9) Cabin number; (10) Crew member position or job on the vessel; (11) Date of illness onset; (12) Time of illness onset; (13) Illness symptoms, including the presence or absence of the following selected signs and symptoms, with a separate column for each of the following: (a) Number of episodes of diarrhea in a 24-hour period; (b) Bloody stools (yes/no); (c) Number of episodes of vomiting in a 24-hour period; (d) Fever (yes/no); (e) Recorded temperature; (f) Abdominal cramps (yes/no); (g) Headaches (yes/no); (h) Myalgia (yes/no); (14) Date of last symptom; (15) Time of last symptom; (16) Entry (yes/no) for whether a specimen was requested; (17) Entry (yes/no) for whether a specimen was received; (18) Entry (yes/no) for antidiarrheal medications sold or dispensed by designated medical staff; (19) Entry (yes/no) for whether this was a reportable AGE case; (20) Presence of underlying medical conditions that may affect interpretation of AGE; for example, diabetic diarrhea, inflammatory bowel disease, gastrectomy, antibiotic-induced diarrhea, vomiting from chemotherapy, ear infections in children or others. If none, write "none," "not applicable," "N/A," or similar wording. Ensure the AGE surveillance log contains the above information in the exact order. Complete all fields of the AGE surveillance log, even if entry is zero or nonapplicable. If a field is not completed, document the reason in the notes column (for example, a virtual consultation). Ensure the log data is exported in an analyzable form (such as Microsoft Excel or Microsoft Access) in the exact order noted above. Ensure any additional data fields in the surveillance log are entered only outside of the form margins when exported.
Item No.: 10
Site: Recreational Water Facilities-Shepherd's Hook
Violation: A pool scoop net and pole was stored directly on top of the shepherd's hook.
Recommendation: Provide a rescue or shepherd?s hook and an approved flotation device at a prominent location (visible from the full perimeter of the pool) at each RWF that has a depth of 1 meter (3.3 feet) or greater. Mount these devices in a manner that allows for easy access during an emergency. Ensure the pole of the rescue or shepherd?s hook is long enough to reach the center of the deepest portion of the pool from the side plus 0.6 meters (2 feet). Ensure it is a light, strong, nontelescoping material with rounded, nonsharp ends. Ensure the approved flotation device includes an attached rope that is at least two-thirds of the maximum pool width. Ensure the rescue or shepherd?s hook is long enough to touch the bottom center of the deepest portion of the RWF plus 0.6 meters (2 feet) as measured from the closest edge without an obstruction. This edge can only be used for measurement if someone could freely walk down both sides without an obstruction such as a waterfall, fountain, statue, etc. For a rectangular pool, ensure the shorter distance is measured from the long side of the rectangle as long as there are no obstructions. Measure the 0.6 meters (2 feet) distance from where the shepherd?s hook crosses the fill line of the RWF. Measurements can be from the edge of the tub for RWFs with a beach level.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program