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Inspection Detail Report

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Cruise Ship: Star Pride Cruise Line: Windstar Cruises Inspection Date: 09/26/2025 Inspection Score: 95
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 02
Site: Medical-Acute Gastroenteritis (AGE) Surveillance Log
Violation: The Excel version of the AGE log did not include a 'Comments or Notes' column. (VSP 2025 Environmental Public Health Standards)
Recommendation: Ensure the AGE surveillance log contains the above information in the exact order. Complete all fields of the AGE surveillance log, even if entry is zero or nonapplicable. If a field is not completed, document the reason in the notes column (for example, a virtual consultation). Ensure the log data is exported in an analyzable form (such as Microsoft Excel or Microsoft Access) in the exact order noted above. Ensure any additional data fields in the surveillance log are entered only outside of the form margins when exported.
Item No.: 08
Site: Pantry-Deck 4 - Washing Hose Bib Station
Violation: The deck washing hose bib backflow prevention device was in disrepair with blocked atmospheric vents.
Recommendation: Maintain backflow prevention devices in good repair.
Item No.: 10
Site: Recreational Water Facilities-Deck 5 - Whirlpool
Violation: The safety sign was on the back bulkhead and not at the entrance to the facility.
Recommendation: Provide safety signs for all RWFs. Ensure signs are in a prominent and unobstructed location for all users of the RWF. At a minimum, include the following words: (1) Do not use these facilities if you are experiencing diarrhea, vomiting, or fever. (2) No children in diapers or who are not toilet trained; (3) Shower before entering the facility; (4) Bather load #. For children?s RWF safety signs, include the exact wording ?TAKE CHILDREN ON FREQUENT BATHROOM BREAKS? or ?TAKE CHILDREN ON FREQUENT TOILET BREAKS.? In addition to the safety sign requirements in section 6.8.1.1, install a sign at each whirlpool spa and spa pool entrance listing precautions and risks associated with the use of these facilities. Include, at a minimum, cautions against use by the following: (1) Individuals who are immunocompromised; (2) Individuals on medication or who have underlying medical conditions such as cardiovascular disease, diabetes, or high or low blood pressure; (3) Children, pregnant women, and elderly persons. Additionally, caution against exceeding 15 minutes of use. Those under 16 years of age are considered children for the purpose of whirlpool safety sign requirements.
Item No.: 13
Site: Pantry-Housekeeping Pantry Ice Machines
Violation: The persons-in-charge for cleaning and maintenance of the ice machines did not follow proper public health procedures when accessing the food-contact the ice cube deflector panel. Prior to removing the outside panel, the inspector advised the technician to remove the gloves that he was putting on while entering the pantry and to wash his hands. The technician proceeded to use a screwdriver to remove the outside panel and placed the panel on the 'dirty area' counter. He was about to touch the ice cube deflector panel when the inspector advised him to wash his hands since he touched the non-sanitized outside panel and screwdriver. At another housekeeping pantry, another technician was seen blowing into his gloves before putting them on. This contaminates the inside of the gloves and negates handwashing.
Recommendation: Ensure the supervisor or person in charge of food operations on the vessel monitors that: Food employees are effectively cleaning their hands.
Item No.: 20
Site: Galley-Deck 3 - Vegetable Preparation Area
Violation: Three heavily scored and stained cutting boards were positioned on a preparation counter ready to use prior to the lunch service time. The inspector and staff discussed possible cross-contamination issues due to the use of these cutting boards. Staff removed the cutting boards immediately.
Recommendation: Materials used in the construction of multiuse utensils and food-contact surfaces of equipment must be: (1) Durable, corrosion-resistant, and nonabsorbent; (2) Sufficient in weight and thickness to withstand repeated warewashing; (3) Finished to have a smooth, easily cleanable surface; (4) Resistant to pitting, chipping, crazing, scratching, scoring, distortion, and decomposition. Ensure multiuse food-contact surfaces are: (1) Smooth; (2) Free of breaks, open seams greater than 0.8 mm (1/32 inch), cracks, chips, inclusions, pits, and similar imperfections;
Item No.: 21
Site: Bar-Deck 8 - Star Bar - Coffee Station
Violation: Three hot lamp light cover housings were chipped and corroded creating difficult to clean surfaces.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance. Maintain nonfood-contact equipment in good repair and proper adjustment including: (1) Equipment must be maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these standards.
Item No.: 21
Site: Buffet-Deck 7 - Veranda - Cold Well #3
Violation: The countertop was cracked near cold well #3 creating difficult to clean areas.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Buffet-Deck 7 - Veranda - Outdoor Area
Violation: The portside and starboard side waiter stations were in disrepair with chipped and scored countertop surfaces in multiple areas.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Buffet-Deck 7 - Veranda - Food Service Front Counter
Violation: The countertop toaster was in disrepair with multiple dents and grooves on the nonfood-contact areas.
Recommendation: Ensure nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material. Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and are designed and constructed to allow easy cleaning and to facilitate maintenance. Maintain nonfood-contact equipment in good repair and proper adjustment including: (1) Equipment must be maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these standards; (2) Equipment components such as doors, seals, hinges, fasteners, and kick plates are kept intact and tight and adjusted in accordance with manufacturer's specifications.
Item No.: 22
Site: Galley-Deck 7 - Veranda - Hot Line Area
Violation: Two sanitizing buckets with soiled sanitizing solutions and soiled wiping cloths were positioned adjacent to the hot line.
Recommendation: Ensure the wash, rinse, and sanitize solutions are kept clean.
Item No.: 25
Site: Galley-Deck 7 - Veranda - Hot Line Area
Violation: Two sanitizing buckets with soiled sanitizing solutions and soiled wiping cloths were positioned adjacent to the hot line.
Recommendation: Restrict wiping cloths to the following: (1) Cloths used for wiping food spills are used for no other purpose; (2) Cloths used for wiping food spills are dry and used for wiping food spills from tableware and single service articles or wet and cleaned, stored in a chemical sanitizer, and used for wiping spills from food-contact and nonfood-contact surfaces of equipment; (3) Dry or wet cloths used with raw animal foods are kept separate from cloths used for other purposes. Wet cloths used with raw animal food are kept in a separate sanitizing solution; (4) Wet wiping cloths used with a freshly made sanitizing solution and dry wiping cloths are free of food debris and visible soil.
Item No.: 26
Site: Galley-Deck 3 - Vegetable Preparation Area
Violation: Three heavily scored and stained cutting boards were positioned on a preparation counter ready to use prior to the lunch service time. The inspector and staff discussed possible cross-contamination issues due to the use of these cutting boards. Staff removed the cutting boards immediately.
Recommendation: Ensure food only contacts surfaces of cleaned and sanitized equipment and utensils. Ensure food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Bar-Deck 8 - Star Bar - Coffee Station
Violation: The carving station cutting surface was soiled and stained with more than a day's worth of accumulated food debris. The carving unit station was removed immediately.
Recommendation: Ensure food only contacts surfaces of cleaned and sanitized equipment and utensils. Ensure materials used in the construction of multiuse utensils and food-contact surfaces of equipment do not allow the migration of deleterious substances or impart colors, odors, or tastes to food and are safe under normal use conditions. Ensure food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Pantry-Deck 8 - Star Bar - Coffee Station
Violation: The ice machine had an excessive amount of black debris on the water arm and evaporator housing. The machine was closed for cleaning and disinfecting.
Recommendation: Ensure food only contacts surfaces of cleaned and sanitized equipment and utensils. Ensure food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Pantry-Deck 6 - Housekeeping Pantry
Violation: The previously cleaned and sanitized ice machine was soiled with a dark residue around the hinges for the ice cube deflector panel. The inspector used an alcohol wipe to remove some of the residue.
Recommendation: Ensure food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Other-Engine Control Room
Violation: The inside of the microwave was soiled with old food residue.
Recommendation: Ensure food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 27
Site: Buffet-Deck 7 - Veranda - Outdoor Area
Violation: The portside, and starboard side waiter stations were heavily soiled with more than a day's worth of accumulated food debris.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 33
Site: Galley-Deck 7 - Veranda - Food Pass Through Area
Violation: The deckhead was heavily soiled with food residue above the food pass through window.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 7 - Veranda - Food Pass Through Area
Violation: The doors for the food pass through window were stained and soiled with food debris. Staff stated the paint used for these doors was porous and not effective.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features. Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 7 - Veranda - Food Pass Through Area
Violation: The bulkhead directly above the food pass through window was in disrepair. One of the panels was displaced making the area difficult to clean.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair. Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features.
Item No.: 33
Site: Buffet-Deck 7 - Veranda - Coffee Station
Violation: The bulkhead to deckhead juncture was open to the plenum above the countertop coffee machine.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Do not use carpet in these areas. Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair. Ensure slots for supply ventilation over the void space (plenum) are not directly over food preparation areas, food storage areas, or clean equipment storage. This applies to vessels built or renovated in accordance with the 2011 VSP Construction Guidelines or later.
Item No.: 33
Site: Galley-Deck 7 - Veranda - Hot Line Area
Violation: The food transportation elevator was in disrepair with chipped coving, and corroded bulkhead to deckhead junctures making the area difficult to keep clean. Additionally, the inside area of the elevator was soiled with more than a day's worth of accumulated food debris.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair. Cove all bulkhead/deck, equipment/deck, cabinet/deck, counter/bulkhead/backsplash, and deck sink coaming/deck junctures in galleys, pantries, buffets, bars, waiter stations, dining room work counters, provisions, scrapping stations, food storage rooms, food transportation corridors, equipment or utensil storage rooms, and toilet rooms intended for use by food employees. Ensure bulkheads and deckheads have smooth, hard finishes. Ensure surfaces subject to routine splashes, spillage, or other soiling during normal use have easily cleanable features. Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Buffet-Deck 7 - Veranda - Cold Well #3 and #4
Violation: The bulkhead to serving counter juncture did not have coving for cold well #3 and #4 creating difficult to clean areas.
Recommendation: Cove all bulkhead/deck, equipment/deck, cabinet/deck, counter/bulkhead/backsplash, and deck sink coaming/deck junctures in galleys, pantries, buffets, bars, waiter stations, dining room work counters, provisions, scrapping stations, food storage rooms, food transportation corridors, equipment or utensil storage rooms, and toilet rooms intended for use by food employees.
Item No.: 33
Site: Galley-Deck 3 - Main Warewashing Area
Violation: The warewashing area did not have a canopy exhaust overhang for the warewashing, and glasswashing machines causing an excess amount of condensation to collect on the deckhead above the glasswashing machine. The observation was written on the previous inspection.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 36
Site: Buffet-Deck 7 - Veranda - Outdoor Area
Violation: The lighting was insufficient above the portside, and starboard side waiter stations.
Recommendation: Ensure the light intensity is at least 110 lux (10 foot-candles) at 750 millimeters (30 inches) above the deck in walk-in refrigerator units, dry storage areas, linen storage, waiter stations, scrapping stations, and handwashing stations in bars. Ensure the light intensity is at least 110 lux (10 foot-candles) behind and around mounted equipment, including counter-mounted equipment.
Item No.: 36
Site: Galley-Deck 7 - Veranda - Hot Line Area
Violation: The light intensity was insufficient above the fat fryer area and behind the salamander oven.
Recommendation: Ensure the light intensity is at least 220 lux (20 foot-candles) on food preparation surfaces. Ensure the light intensity is at least 220 lux (20 foot-candles) as measured 750 millimeters (30 inches) above the deck in food preparation areas, handwashing facilities, warewashing areas, equipment and utensil storage, pantries, toilet rooms, and consumer self-service areas. Ensure the light intensity is at least 110 lux (10 foot-candles) at 750 millimeters (30 inches) above the deck in walk-in refrigerator units, dry storage areas, linen storage, waiter stations, scrapping stations, and handwashing stations in bars. Ensure the light intensity is at least 110 lux (10 foot-candles) behind and around mounted equipment, including counter-mounted equipment.
Item No.: 37
Site: Galley-Deck 3 - Warewashing Area
Violation: The warewashing area did not have a canopy exhaust overhang for the warewashing, and glasswashing machines. The observation was written on the previous inspection.
Recommendation: Ensure ventilation hood systems and devices are sufficient in number and capacity to prevent grease or condensate from collecting on bulkheads and deckheads. Ensure all food preparation, warewashing areas, and toilet rooms have sufficient ventilation to keep them free of excessive heat, steam, condensation, vapors, obnoxious odors, smoke, and fumes.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program