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Item No.:
01
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Site:
Medical-24-Hour Acute Gastroenteritis (AGE) Report
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Violation:
The 24-hour report submitted prior to the 4 September disembarkation in Miami, FL identified the port of embarkation as 'ADK' and the port of disembarkation as 'ADK.' Crew identified a glitch in the software changed the code to the first listed in the drop-down list.
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Recommendation:
Ensure the AGE report contains the following: (4) Port of disembarkation.
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Item No.:
01
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Site:
Medical-24-Hour Acute Gastroenteritis (AGE) Report
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Violation:
Medical crew submitted the 24-hour AGE report for the 17 August 2025 voyage arriving in Miami, FL at 7:00 on 16 August 2025 at 2313.
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Recommendation:
Ensure the master, medical staff, or other designated staff of a vessel destined for a U.S. port from an international port submits at least one standardized AGE report based on the number of reportable AGE cases in the AGE surveillance log to VSP no less than 24-hours?but not more than 36 hours?before the vessel?s expected arrival at the U.S. port.
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Item No.:
02
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Site:
Medical-Acute Gastroenteritis Surveillance Log
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Violation:
The spreadsheet log generated by the medical reporting software did not include a column for 'additional comments.'
New requirement in the 2025 VSP Environmental Public Health Standards.
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Recommendation:
Complete all fields of the AGE surveillance log, even if entry is zero or nonapplicable. If a field is not completed, document the reason in the notes column (for example, a virtual consultation).
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Item No.:
02
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Site:
Medical-Acute Gastroenteritis (AGE) Surveillance Log Crew and Passenger Count
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Violation:
The reportable gastroenteritis surveillance log generated from the medical reporting software did not identify the crew and passenger count at the start of the voyage.
1) The AGE surveillance log for 4 September to 7 September 2025 voyage identified 1702 crew and 5270 passengers, while the ship's manifest at the voyage start date identified 1699 crew and 5280 passengers.
2) The AGE surveillance log for the 24 August to 31 August 2025 voyage start identified 1685 crew and 4904 passengers, while the ship's manifest at the voyage start identified 1684 crew and 4907 passengers.
Medical crew identified the reporting software would not allow them to override the counts.
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Recommendation:
Ensure the AGE surveillance log includes a header containing the following information about the voyage: (5) Total number of passengers; (6) Total number of reportable AGE cases among passengers; (7) Total number of crew; (8) Total number of reportable AGE cases among crew.
Ensure the total number of passengers and total number of crew are the totals at the beginning of the voyage (i.e., totals on ?date from?).
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Item No.:
06
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Site:
Potable Water-Potable Water Legionella Testing and Testing Plan
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Violation:
The Legionella testing records for the 17 April 2025 potable water system sampling did not include sampling locations for the ship's salon and pedicure devices. Additionally, the master sampling plan for Legionella did not identify these areas as sampling points. Crew initiated corrective action.
New requirement in the 2025 VSP Environmental Public Health Standards.
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Recommendation:
The Legionella sampling plan must include a selection of the following locations: (1) Potable water storage tanks; (2) Water heaters and hot water storage; (3) Hot water return lines; (4) Representative points of use in cabins, galleys, and recreational areas. Include a mix of fixture types (showers, sink faucets, tubs). Include potable water samples when temperatures are in the range favorable for Legionella growth (77?113F, 25?45C); (5) Decorative water features; (6) Misting systems; (7) Salon and pedicure devices; (8) Technical water sources with a risk of exposure via aerosolization to crew or passengers, such as deck washing.
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Item No.:
08
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Site:
Potable Water-Portside Potable Water Bunkering Locker, Midship
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Violation:
The plastic protective cover was not fully covered over the end cap for the top left potable water bunkering hose, exposing the surface to potential contamination. The crew initiated corrective action.
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Recommendation:
Handle and store all hoses, fittings, water filters, buckets, equipment, and tools used for connection with the bunkering of potable water in a sanitary manner.
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Item No.:
08
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Site:
Potable Water-Non-Testable Device Visual Inspection Log
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Violation:
The non-testable device cross-connection control log identified 3 dual check valves with intermediate vents were installed on 5 January 2024, 6 January 2024, and 15 January 2024; however, there was no record of visual inspection since the replacement.
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Recommendation:
Ensure the cross-connection control program includes at a minimum, a complete listing of cross-connections and the backflow prevention method or device for each, so there is a match to the plumbing system component and location. Include air gaps on the listing. Set a schedule for inspection frequency. Maintain a log documenting the inspection and maintenance in written or electronic form and ensure it is available for review during inspections.
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Item No.:
08
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Site:
Potable Water-Filled Potable Water Tank Disinfection
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Violation:
In response to positive bacteriological samples from bunkered potable water from the port, the crew disinfected 8 filled potable water tanks on 14 April and 10 filled potable water tanks on 30 May without documentation of maintaining the pH value below 7.8. Additionally, the provided procedure of filled potable water tank disinfection did not identify a pH value of 7.8 or less must be maintained during disinfection.
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Recommendation:
Accomplish filled potable water tank disinfection by increasing the free halogen residual to at least 50 mg/L (ppm) throughout the tank and maintaining it for 4 hours. Maintain a pH value of 7.8 or less. Document the disinfection concentration and contact time.
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Item No.:
10
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Site:
Housekeeping-Daily Heated Jetted Tub Draining
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Violation:
The heated jetted tub draining, cleaning, and disinfection did not identify these facilities on cabin balconies were drained daily since 'do not disturb' was logged on multiple instances throughout the log. 'Do not disturb' was identified for cabin # 15041 from 1 September until 3 September, cabin # 15211 from 1 September until 3 September, cabin # 15044 from 5 September until 6 September, cabin # 13236 on 1 September, and cabin # 13066 on 2 September. The crew identified that these cabins were drained the immediate day following refusal of service.
New requirement in the 2025 VSP Environmental Public Health Standards.
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Recommendation:
Drain jetted tubs once per day and clean and disinfect them every 7 days or between occupancies, whatever is more frequent. Disinfect with an appropriate halogen-based disinfectant at 10 ppm for 60 minutes, or an equivalent CT value.
Implement one of the following procedures for heated jetted tubs: (1) Drain, clean, and disinfect heated jetted tubs daily. Install a safety sign at the tub entrance advising users that using heated jetted tubs without the use of automated halogen and pH control may increase the risk of respiratory infections. (2) With an approved variance, drain heated jetted tubs every 3 days. Clean and disinfect tubs twice a week or between occupancies, whatever is more frequent. No signage is required.
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Item No.:
11
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Site:
Medical-Acute Gastroenteritis (AGE) Crew Isolation
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Violation:
A food-handler crew reported AGE symptom onset on 2 September at 530 but did not report to the medical center until 2 September at 1045. Medical surveillance forms identified the crew member did not work or eat at the crew mess. This crew member received disciplinary action.
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Recommendation:
When food employees are symptomatic and meet the case definition for AGE, ensure the following actions are taken: (1) Isolate in cabin or designated restricted area until symptom-free for a minimum of 48 hours; (2) Follow-up with and receive approval by designated medical personnel before returning crew to work; (3) Document date and time of last symptom and clearance to return to work; (4) Review [when possible] any reportable AGE cases among passengers or crew reported after the food employee's illness onset for epidemiologic link/connection.
Ensure the food employee's supervisor or person in charge conducts an assessment of food prepared or served by the food employee while symptomatic and take appropriate corrective actions. Document corrective actions taken as a result of the assessment.
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Item No.:
17
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Site:
Bar-Deck 5 - Seascape
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Violation:
The time control plan stated the second time control period was from 0900 until 1300 on turnaround day; however, all time/temperature control for safety (TCS)/potentially hazardous food was labeled 0930 until 1330.
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Recommendation:
Maintain a written time control plan that ensures compliance with these standards on the vessel and make it available for review during inspections. Ensure a time control plan is posted and available to all crew working at each outlet where time control is used. Ensure plan(s): (1) Include set-up and discard times for each outlet. Include all services and events where TCS/PHF is kept on time control. If used, ensure colored labels correspond to the discard times stated in the plan; (2) List all units (to include refrigeration and hot holding units, preparation counters, cabinets, compartments, and equipment) on time control. Cabinets and compartments on time control must be physically labeled; (3) Describe or show the flow of TCS/PHF from when last in temperature control to placement in time control and discard.
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Item No.:
17
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Site:
Buffet-Deck 4 - Beverage Station International
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Violation:
The bulk milk dispenser did not have a physical time control label on the compartment; however, the dispenser was listed on the time control plan. The milk inside had the proper time control sticker.
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Recommendation:
Cabinets and compartments on time control must be physically labeled; (3) Describe or show the flow of TCS/PHF from when last in temperature control to placement in time control and discard.
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Item No.:
17
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Site:
Buffet-Deck 4
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Violation:
Hot holding trolleys 3 and 7 did not have a physical time control label; however, the trolleys were listed on the time control plan.
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Recommendation:
Cabinets and compartments on time control must be physically labeled; (3) Describe or show the flow of TCS/PHF from when last in temperature control to placement in time control and discard.
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Item No.:
20
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Site:
Buffet-Deck 4 - Beverage Station International
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Violation:
The hot water faucet for the bulk coffee dispenser was in disrepair and continuously dripped water onto the countertop.
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Recommendation:
Maintain food-contact equipment in good repair and proper adjustment: (1) Equipment must be maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these standards.
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Item No.:
20
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Site:
Buffet-Deck 16 - Marketplace Buffet Aft Beverage Station
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Violation:
Three bulk/portable coffee dispensers had slotted fasteners in the food splash area.
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Recommendation:
Use low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
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Item No.:
21
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Site:
Galley-Deck 5 - Soup Station
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Violation:
Water continuously dripped from the bottom left corner of the soup kettle's technical compartment into the deck drain below.
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Recommendation:
Maintain nonfood-contact equipment in good repair and proper adjustment including: (1) Equipment must be maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these standards.
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Item No.:
21
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Site:
Dining Room-Deck 5 - Green Wave Restaurant
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Violation:
The locking mechanism was missing for the far-right top undercounter drawer in the aft center waiter station.
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Recommendation:
Maintain nonfood-contact equipment in good repair and proper adjustment including: (1) Equipment must be maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these standards; (2) Equipment components such as doors, seals, hinges, fasteners, and kick plates are kept intact and tight and adjusted in accordance with manufacturer's specifications.
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Item No.:
22
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Site:
Galley-Deck 5 - Warewash
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Violation:
Condensate collected on the flight-type warewash machine's external surface above the wash tank.
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Recommendation:
Maintain warewashing equipment in good repair and proper adjustment, including: (1) Warewashing equipment is maintained in a state of repair and condition that meets the standards of the materials, design, and construction.
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Item No.:
22
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Site:
Galley-Deck 5 - Warewash
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Violation:
The rack-type warewash machine's curtain between the auxiliary and final rinse was curled. Additionally, the curtain on the soiled side was not straight across, which allowed excessive steam to escape the machine.
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Recommendation:
Maintain warewashing equipment in good repair and proper adjustment, including: (1) Warewashing equipment is maintained in a state of repair and condition that meets the standards of the materials, design, and construction.
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Item No.:
26
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Site:
Galley-Deck 11 - Room Service
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Violation:
Old coffee residue was on the food splash area of the previously cleaned coffee dispenser. The area was not in operation.
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Recommendation:
Ensure food-contact surfaces of equipment and utensils are clean to sight and touch.
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Item No.:
27
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Site:
Galley-Deck 5 - Sauce Section
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Violation:
The black transportation cart's wheels were soiled with more than a day's accumulation of brown residue.
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Recommendation:
Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
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Item No.:
27
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Site:
Buffet-Deck 16 - Marketplace Buffet Line B1
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Violation:
More than a day's accumulation of dust was on the exhaust hood overhang. The area was cleaned immediately.
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Recommendation:
Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
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Item No.:
27
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Site:
Buffet-Deck 16 - Marketplace Buffet Mediterranean Corner Port Side
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Violation:
More than a day's accumulation of grease residue was on the exhaust hood overhang. This was cleaned immediately.
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Recommendation:
Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
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Item No.:
27
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Site:
Buffet-Deck 4 - Beverage Station International
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Violation:
The hot water faucet for the bulk coffee dispenser was continuously dripping water onto the countertop.
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Recommendation:
Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
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Item No.:
33
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Site:
Preparation Room-Deck 3
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Violation:
The deck tile grout was in disrepair and recessed throughout the area.
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Recommendation:
Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
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Item No.:
33
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Site:
Galley-Deck 4 - Warewash
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Violation:
Condensate collected on the deckhead above the flight-type warewash machine.
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Recommendation:
Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
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Item No.:
33
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Site:
Preparation Room-Deck 3 - Potwash
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Violation:
Condensate collected on the deckhead above the front-loading potwash machine.
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Recommendation:
Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
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Item No.:
33
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Site:
Galley-Deck 16 - Marketplace Buffet Walk-In Refrigerator 50
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Violation:
Ice filled the bottom of the deckhead light fixture. This was immediately removed and cleaned.
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Recommendation:
Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
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Item No.:
33
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Site:
Galley-Deck 5 - Breakfast Section
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Violation:
Condensate collected on the deckhead above the far-right combination oven. The oven was not in use.
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Recommendation:
Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
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Item No.:
33
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Site:
Galley-Deck 5 - Warewash
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Violation:
Condensate collected on the deckhead and inside the ventilation overhang on the soiled side of the rack-type warewash machine. Crew were constantly wiping the deckhead to remove the condensate.
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Recommendation:
Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
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Item No.:
33
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Site:
Galley-Deck 5 - Soup Station
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Violation:
The deck tile grout was in disrepair near the soup kettle.
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Recommendation:
Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
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Item No.:
35
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Site:
Galley-Deck 5
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Violation:
Gray water pooled in multiple deck drains throughout this area.
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Recommendation:
Ensure black and gray water is discharged to the vessel's wastewater disposal system and does not pool on the deck.
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Item No.:
36
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Site:
Food Service General-Protective Coating Light Bulbs
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Violation:
The protective coating was missing or peeling from most of the light bulbs throughout the lido hot buffet lines. The light bulbs were changed after the breakfast service.
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Recommendation:
Ensure light bulbs are shielded, coated, or otherwise shatter resistant in areas with exposed food; clean equipment, utensils, and linens; or unwrapped single-service articles and single-use articles.
Protect an infrared or other heat lamp against breakage by a shield surrounding and extending beyond the bulb so only the face of the bulb is exposed.
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Item No.:
37
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Site:
Galley-Deck 5 - Warewash
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Violation:
The ventilation was insufficient to prevent excessive condensate in this area. Condensate collected on the deckhead and inside the ventilation overhang on the soiled side of the rack-type warewash machine. Additionally, condensate collected on the flight-type warewash machine's outside surface above the wash tank.
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Recommendation:
Ensure all food preparation, warewashing areas, and toilet rooms have sufficient ventilation to keep them free of excessive heat, steam, condensation, vapors, obnoxious odors, smoke, and fumes.
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Item No.:
37
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Site:
Galley-Deck 5 - Breakfast Section
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Violation:
Condensate collected on the deckhead above the far-right combination oven. The oven was not in use.
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Recommendation:
Ensure ventilation hood systems and devices operate effectively to prevent grease and condensate from collecting on the bulkheads and deckheads and to remove contaminants generated by equipment located under them.
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Item No.:
37
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Site:
Preparation Room-Deck 3 - Potwash
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Violation:
The ventilation was insufficient and condensate collected on the deckhead above the front-loading potwash machine.
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Recommendation:
Ensure ventilation hood systems and devices operate effectively to prevent grease and condensate from collecting on the bulkheads and deckheads and to remove contaminants generated by equipment located under them.
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Item No.:
37
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Site:
Galley-Deck 4 - Warewash
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Violation:
The ventilation was insufficient and condensate collected on the deckhead above the flight-type warewash machine.
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Recommendation:
Ensure ventilation hood systems and devices operate effectively to prevent grease and condensate from collecting on the bulkheads and deckheads and to remove contaminants generated by equipment located under them.
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Item No.:
38
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Site:
Bar-Deck 6 - Venchi 1878 Chocolate Bar
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Violation:
The staff stated the whipping cream machine is never used the machine had a time control label, but was not listed on the time control plan.
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Recommendation:
Ensure only articles necessary for the operation of food service areas are stored in food preparation, food storage, and warewashing areas.
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Item No.:
39
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Site:
Food Service General-Pest
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Violation:
Flies were found in the following areas:
Deck 5 - Green Wave - One fly was near the aft starboard waiter station.
Deck 8 - Sports bar - Two flies employee side of the counter.
Deck 16 - Marketplace buffet waiter station 9-10 two small flies.
Deck 16 - Marketplace buffet - One fly at the dessert corner starboard side.
Deck 16 - Family buffet galley potwash one fly.
Deck 16 - Family buffet waiter station 14-15 three flies.
Deck 16 - Jungle bar - One fly inside technical space below the left soda gun.
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Recommendation:
Effectively control the presence of insects, rodents, and other pests to minimize their presence in food areas.
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Item No.:
44
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Site:
Medical-Acute Gastroenteritis (AGE) Surveillance Log Crew and Passenger Count
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Violation:
The reportable gastroenteritis surveillance log generated from the medical reporting software did not identify the crew and passenger count at the start of the voyage.
1) The AGE surveillance log for 4 September to 7 September 2025 voyage identified 1702 crew and 5270 passengers, while the ship's manifest at the voyage start date identified 1699 crew and 5280 passengers.
2) The AGE surveillance log for the 24 August to 31 August 2025 voyage start identified 1685 crew and 4904 passengers, while the ship's manifest at the voyage start identified 1684 crew and 4907 passengers.
Medical crew identified the reporting software would not allow them to override the counts.
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Recommendation:
Ensure the supervisor or person responsible for medical operations related to AGE on the vessel demonstrates to VSP, on request during inspections, knowledge of medical operations related to AGE, is able to demonstrate this knowledge by compliance with Section 4 of the VSP Environmental Public Health Standards or by responding correctly to the inspector?s questions as they relate to the specific operation, and ensures employees are properly trained to comply with Section 4 of the VSP Environmental Public Health Standards as it relates to their assigned duties.
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