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Inspection Detail Report

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Cruise Ship: Rhapsody of the Seas Cruise Line: Royal Caribbean International Inspection Date: 09/06/2009 Inspection Score: 98
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 01
Site: Medical-
Violation: Per the doctor, the vessel was having trouble making reports via the web. The reports were said to have been phoned in but there was no record in the VSP surveillance system that 24-hour prior to arrival reports were made for the 07/31-08/07 and 08/07-08/14 cruise. According to the gastrointestinal illness log there were no ill crew members or passengers during these two cruises.
Recommendation: Ensure that the master, the medical staff, or other designated staff of a vessel destined for a U.S. port from a foreign port submits at least one standardized gastrointestinal illness report based on the number of reportable cases in the gastrointestinal illness log to the VSP no less than 24 hours, but not more than 36 hours before the vessel's expected arrival at the U.S. port.
Item No.: 03
Site: Potable Water-
Violation: While checking the free halogen residual during bunkering it was noted that the dosing was not controlled by a flow meter or an analyzer. When the flow pressure changed up or down the dosing of chlorine remained the same. During the 15-20 minute observation the flow pressure changed 4 times but the pump dosing did not change. The free halogen residual was above 2.0 ppm when the pressure was at 1 bar and dropped to less than 2.0 ppm when it was at 4 bar. Per the engineers, the dosing during bunkering had to be changed manually on the pump.
Recommendation: Ensure that potable water is continuously halogenated to at least 2.0 mg/L (ppm) free residual halogen at the time of bunkering or production with an automatic halogenation device that is controlled by a flow meter.
Item No.: 08
Site: Potable Water-
Violation: The hose connection in the incinerator room was not on the cross-connection control list.
Recommendation: Ensure that the cross-connection control program includes at minimum: a complete listing of cross-connections and the backflow prevention method/device for each, so that there is a match to the plumbing system component and location, and an inspection frequency. Ensure that air-gaps are included in the listing.
Item No.: 08
Site: Potable Water-
Violation: For several of the connections on the cross-connection control list the plumbing system component was not listed. This was noted for the photo lab, print shop and incinerator room.
Recommendation: Ensure that the cross-connection control program includes at minimum: a complete listing of cross-connections and the backflow prevention method/device for each, so that there is a match to the plumbing system component and location, and an inspection frequency. Ensure that air-gaps are included in the listing.
Item No.: 08
Site: Potable Water-Engine Room
Violation: The potable water line supplying the hose connection at the aft bunker chlorine dosing station was not painted or striped blue. The potable water connections in the photo lab were not painted or striped blue.
Recommendation: Ensure that potable water piping and fittings are painted or stripped auxiliary blue, or in accordance with ISO 14726, at 5 m (15 feet) intervals on each side of partitions, decks, and bulkheads in all spaces, except where the decor would be marred by such markings.
Item No.: 08
Site: Potable Water-
Violation: The "potable water only" lettering on the dark blue hoses was almost completely worn off.
Recommendation: Ensure that potable water hoses are labeled for use with the words "potable water only" in letters at least 13mm (0.5 inch) at each connecting end.
Item No.: 16
Site: Galley-
Violation: Barbeque chicken held hot inside a hot-holding cabinet had internal product temperatures of 133-135F. The items were to be served at the lunch service which was about to start. The items were reheated to 165F and placed out for service.
Recommendation: Except during preparation, cooking, or cooling, or when time is used as the public health control, ensure that potentially hazardous food is maintained: (1) At 60C (140F) [roasts 54C (130F)] or above, or (2) At 5C (41F) or less.
Item No.: 17
Site: Galley-Deck 4 - Cooling Logs
Violation: On 09/04/2009, watermelon and tartar sauce were placed into the cooling process at 0645 and 1430, with initial temperatures of 58 F and 64 F respectively. There were no entries to show that 41F was reached. There were no notes written on the disposition of these items.
Recommendation: Ensure that logs documenting cooked, potentially hazardous food cooling temperatures and times from the starting points designated in 7.3.5.2.1 thru the control points at 2 and 6 hours are maintained onboard the vessel for a period of 30 days form the date the food was placed in the cooling process. Ensure that logs documenting cooling of potentially hazardous foods prepared from ingredients at ambient temperatures, with the start time to the time when 5C (41 F) is reached are also maintained for a period of 30 days, beginning with the day of preparation.
Item No.: 19
Site: Buffet-International Bazaar
Violation: Some of the condiments and toppings were not completely under the sneeze shield.
Recommendation: Ensure that food on display is protected from contamination by the use of packaging; counter, service line, or salad bar food guards; display cases; or other effective means.
Item No.: 20
Site: Buffet-Staff Mess
Violation: The interior compartment of the coffee machine was pitted, making cleaning difficult. This item was scheduled for replacement.
Recommendation: Ensure that materials used in the construction of multiuse utensils and food-contact surfaces of equipment are: (1) Durable, corrosion-resistant, and nonabsorbent; (2) Sufficient in weight and thickness to withstand repeated warewashing; (3) Finished to have a smooth, easily cleanable surface; and (4) Resistant to pitting, chipping, crazing, scratching, scoring, distortion, and decomposition.
Item No.: 20
Site: Buffet-Staff Mess
Violation: The fan guard in the microwave was missing. The ship has been trying to locate the replacement part.
Recommendation: Ensure that materials used in the construction of multiuse utensils and food-contact surfaces of equipment are: (1) Durable, corrosion-resistant, and nonabsorbent; (2) Sufficient in weight and thickness to withstand repeated warewashing; (3) Finished to have a smooth, easily cleanable surface; and (4) Resistant to pitting, chipping, crazing, scratching, scoring, distortion, and decomposition.
Item No.: 21
Site: Buffet-Staff Mess
Violation: The upper panel of the sneeze shield was broken.
Recommendation: Ensure that nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Galley-Deck 4 - Vegetable Station
Violation: There was peeling sealant on the exterior of the tilting pan and tilting kettle, making cleaning difficult.
Recommendation: Ensure that nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Galley-Deck 4 - Hot Galley
Violation: There was a gap around the gasket material on the side of the flat-top grill, making cleaning difficult.
Recommendation: Ensure that nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Galley-
Violation: There was loose, peeling sealant on the exterior surfaces of some galley equipment, making cleaning difficult.
Recommendation: Ensure that nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Galley-
Violation: There was excess sealant on the underside of the flat-top grill.
Recommendation: Ensure that nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Buffet-Beverage Station (Port)
Violation: There was a gap at the tile/counter juncture, making cleaning difficult.
Recommendation: Ensure that nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 21
Site: Pantry-Deck 7 Forward
Violation: There was a hole along the edge of each ice bin door that was not plugged. There was a rough weld repair on the right ice bin door.
Recommendation: Ensure that nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 21
Site: Galley-Tilting Pan Section
Violation: There was peeling sealant on the exterior of the hot-holding cabinet, making cleaning difficult.
Recommendation: Ensure that nonfood-contact surfaces of equipment that are exposed to splash, spillage, or other food soiling or that require frequent cleaning are constructed of a corrosion-resistant, nonabsorbent, and smooth material.
Item No.: 22
Site: Galley-Potwash
Violation: The mounted final rinse temperature gauge on the in-use potwash machine registered in excess of 200 F. The final rinse temperature at the pot surface registered 172F. It appeared the gauge was defective or out of calibration.
Recommendation: Ensure that water temperature measuring devices: (1) That are scaled in Celsius or dually scaled in Celsius and Fahrenheit are designed to be accurate to 1.5C in the intended range of use. (2) That are scaled only in Fahrenheit are designed to be accurate to 3F in the intended range of use.
Item No.: 22
Site: Galley-Dishwash Area
Violation: The mounted final rinse temperature gauge did not activate during the final rinse cycle and remained at 160 F. The final rinse temperature at the plate surface measured 172 F and 176 F. The final rinse pressure gauge registered 0.5 bar (7.30 psi).
Recommendation: Ensure that water temperature measuring devices: (1) That are scaled in Celsius or dually scaled in Celsius and Fahrenheit are designed to be accurate to 1.5C in the intended range of use. (2) That are scaled only in Fahrenheit are designed to be accurate to 3F in the intended range of use. Ensure that the flow pressure of the fresh hot water sanitizing rinse in a warewashing machine is not less than 100 kilopascals (15 pounds per square inch) or more than 170 kilopascals (25 pounds per square inch) as measured in the water line immediately downstream or upstream from the fresh hot water sanitizing rinse control valve.
Item No.: 22
Site: Galley-Dishwash Area
Violation: The glasswash machine was posted out of order for the past two weeks. The ship was waiting for replacement parts.
Recommendation: Ensure that warewashing equipment is maintained in good repair and proper adjustment including: (1) Being maintained in a state of repair and condition that meets the standards of the materials, design, and construction of these guidelines; and (2) Maintaining water pressure, and water temperature measuring devices in good repair and ensuring their accuracy within the intended range of use.
Item No.: 24
Site: Galley-Deck 5 Dishwash Area
Violation: The mounted final rinse temperature gauge registered in excess of 200 F and there was the sound of steam coming from the final rinse spray nozzles. The final rinse temperature measured 172 F at the plate surface.
Recommendation: In a mechanical operation, ensure that the temperature of the fresh hot water sanitizing rinse as it enters the manifold is not more than 90C (194F), or less than: (1) For a stationary rack, single temperature machine, 74C (165F); or (2) For all other machines, 82C (180F); or (3) A utensil surface temperature of 71C (160F) as measured by an irreversible registering temperature indicator shall be achieved. (4) The maximum temperature of 90C (194F), does not apply to the high pressure and temperature systems with wand-type, hand-held, spraying devices used for the in-place cleaning and sanitizing of equipment such as meat saws.
Item No.: 24
Site: Bar-Pool Bar
Violation: The chlorine solution concentration in the sanitizer container measured less than 50 ppm. This was corrected.
Recommendation: Ensure that a chlorine solution used as a sanitizing solution has a concentration between 50 mg/L (ppm) and 200 mg/L (ppm).
Item No.: 26
Site: Pantry-Solarium
Violation: A panini grill was found soiled and stored on the clean storage rack.
Recommendation: Ensure that food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure that food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Galley-Dishwash Area
Violation: A few previously cleaned bowls were found soiled and stored on the clean storage rack.
Recommendation: Ensure that food-contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 33
Site: Buffet-Solarium Beverage Station
Violation: The deck beneath the service counter was soiled with food debris. The area was previously cleaned.
Recommendation: Ensure that decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas, are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 5 Room Service
Violation: There was recessed and missing grout between some deck tiles in this area, especially under the ribbed grill.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Galley-Decks
Violation: There was some recessed and missing grout between deck tiles in this area.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Buffet-Crew Mess and Staff Mess Soiled Drop-off Areas
Violation: The coving at both locations was damaged or missing, making cleaning difficult.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Galley-Deck 4 - Vegetable Station
Violation: There was peeling sealant on the bulkhead behind the tilting kettle.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Galley-
Violation: There was peeling sealant on the bulkheads behind some equipment.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Buffet-Beverage Station (Starboard)
Violation: The deck at the rear of the beverage station was soiled.
Recommendation: Ensure that decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas, are cleaned as often as necessary.
Item No.: 33
Site: Buffet-Deli Station
Violation: There was recessed and missing grout in this area.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Galley-Tilting Pan Section
Violation: There was peeling sealant on the bulkhead above the tilting pans, making cleaning difficult.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Galley-Tilting Pan Section
Violation: There was recessed grout and a few cracked deck tiles, making cleaning difficult.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Galley-Galley Entrance (Port)
Violation: There was a gap under the stainless steel threshold, leaving an opening where food debris could collect, making cleaning difficult.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 33
Site: Buffet-Staff Mess
Violation: The deck beneath the handwash station in the soiled drop-off was soiled.
Recommendation: Ensure that decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas, are cleaned as often as necessary.
Item No.: 33
Site: Bar-Pool Bar
Violation: Some sections of the coving were missing.
Recommendation: Ensure that bulkhead and deck junctures are coved (including galleys, pantries, deck/counter junctures at buffets, bars, waiter stations, and dining room work counters).
Item No.: 37
Site: Galley-Tilting Pan Section
Violation: There was condensate collected inside the ventilation hood. It was not dripping to the food below. It did not appear that the ventilation hood was operating properly.
Recommendation: Ensure that exhaust ventilation hood systems in food preparation and warewashing areas including components such as hoods, fans, guards, and ducting are designed to prevent grease or condensation from draining or dripping onto food, equipment, utensils, linens, and single-service and single-use articles.
Item No.: 39
Site: Buffet-Staff Mess
Violation: There were a few live flies under the handwash station at the soiled drop-off.
Recommendation: Ensure that the presence of insects, rodents, and other pests is effectively controlled to minimize their presence in the food storage, preparation, service areas, warewashing, and utensil storage areas aboard a vessel.
Item No.: 39
Site: Galley-Potwash
Violation: There were 3 live drain flies and one live housefly found in this clean storage area of the potwash.
Recommendation: Ensure that the presence of insects, rodents, and other pests is effectively controlled to minimize their presence in the food storage, preparation, service areas, warewashing, and utensil storage areas aboard a vessel.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program