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Inspection Detail Report

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Cruise Ship: Serenade of the Seas Cruise Line: Royal Caribbean International Inspection Date: 12/19/2009 Inspection Score: 99
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 10
Site: Recreational Water Facilities-Fecal Accident Log
Violation: On June 24, 2009, there was a fecal accident in the Solarium pool. The log indicated that the pool was disinfected for 3 hours with 1000 ppm chlorine. Per staff, they disinfect the pool tub for 3 hours with 1000 ppm chlorine and disinfect the pool water with 1000 ppm chlorine for less than an hour. The disinfection of the pool tub was recorded on the fecal accident log and not the disinfection of the entire distribution system. The fecal accident plan stated to disinfect the pool with 100 ppm chlorine for 1.5 hours.
Recommendation: Ensure that a fecal accident response procedure, which meets or exceeds the procedure provided in annex 13.11, is documented and available for review during inspections. Ensure that a written or electronic record is made of all fecal accidents. Ensure that the record includes the pool name, date and time of incident, response steps taken, the free residual halogen level achieved following cleaning, and the contact time.
Item No.: 10
Site: DO NOT USE (whirlpool/spa)-Whirlpool Logs
Violation: There were several months where the records indicated that the closing time of the whirlpool was at 0000, recirculated for 1 hour at 10 ppm and the end time of superchlorination was between 0002-0008.
Recommendation: Ensure the documentation of the superchlorination is maintained properly.
Item No.: 08
Site: Potable Water-Cross-connection Control Program
Violation: The cross-connection control program did not list the chemical dispensers in the galleys and pantries. Also, the program listed the backflow prevention device for the warewash machines as a Watts N9. When checked, the backflow devices were a non-continuous pressure device.
Recommendation: Ensure that the cross-connection control program includes at minimum: a complete listing of cross-connections and the backflow prevention method/device for each, so that there is a match to the plumbing system component and location, and an inspection frequency. Ensure that air-gaps are included in the listing.
Item No.: 08
Site: Potable Water-Cross-connection Control Program
Violation: There was no backflow prevention device located on the potable water supply line for the warewash machine in the crew galley.
Recommendation: Ensure that backflow preventers are installed when air gaps are impractical or when water under pressure is required.
Item No.: 40
Site: Integrated Pest Management-Service Logs
Violation: On December 14, 2009, the service logs indicated a mouse was seen in a passenger cabin by a crew member. Per staff, traps were placed inside the cabin and there was follow-up to ensure the problem was resolved. However, there was no documentation of the response or follow-up.
Recommendation: Ensure there is documentation of any response or follow-up of any incidences.
Item No.: 33
Site: Bar-Schooner Bar
Violation: The decorative material (sail cloth) above the bar did not have a smooth, hard finish.
Recommendation: Ensure that bulkheads and deckheads have smooth, hard finishes, and light colored surfaces.
Item No.: 33
Site: Bar-Lobby Bar
Violation: The decorative material (sail cloth) above the bar did not have a smooth, hard finish.
Recommendation: Ensure that bulkheads and deckheads have smooth, hard finishes, and light colored surfaces.
Item No.: 36
Site: Buffet-Windjammer Port Hot Line
Violation: One of the heat lamps above the carving station was not shatter-resistant. This was corrected.
Recommendation: Ensure that light bulbs are shielded, coated, or otherwise shatter-resistant in areas where there is exposed food, clean equipment, utensils, and linens, or unwrapped single-service and single-use articles.
Item No.: 21
Site: Buffet-Windjammer Port Hot Line
Violation: The plastic coating on one of the heat lamps above the carving station was peeling.
Recommendation: Replace the heat lamp.
Item No.: 36
Site: Buffet-Windjammer Starboard Hot Line
Violation: The two heat lamps above the carving station were not shatter-resistant. This was corrected.
Recommendation: Ensure that light bulbs are shielded, coated, or otherwise shatter-resistant in areas where there is exposed food, clean equipment, utensils, and linens, or unwrapped single-service and single-use articles.
Item No.: 33
Site: Buffet-Windjammer Show Kitchen
Violation: There was a recessed area on the deck adjacent to the right side of the fire shutter door. Water was pooled in the recess.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 21
Site: Food Service General-Undercounter Refrigeration Unit Technical Compartments
Violation: The insulation on the brine lines in several of the technical compartments were torn and cracked. The ship had already begun implementing a program to replace all the insulation.
Recommendation: Replace the insulation.
Item No.: 27
Site: Buffet-Windjammer Show Galley
Violation: The bottom of the undercounter refrigeration unit technical compartment R-11-19/B was soiled.
Recommendation: Ensure that nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 37
Site: Buffet-Windjammer Dishwash Area
Violation: There was condensate on the deckhead and exhaust hood above the dirty side of the dishwash machine.
Recommendation: Ensure that ventilation hood systems and devices are sufficient in number and capacity to prevent grease or condensation from collecting on bulkheads and deckheads.
Item No.: 20
Site: Galley-Portifino's
Violation: The sealant on the backplate of the slicer was peeling.
Recommendation: Replace the sealant.
Item No.: 33
Site: Galley-Deck 5 Hot Galley
Violation: There was missing and recessed grout between the deck tiles in front of the flat and grooved grills.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 34
Site: Galley-Deck 5 Bakery
Violation: There was a continuous drip at the faucet for the dipper well. A work order had already been submitted.
Recommendation: Ensure that a plumbing system in a food area is maintained in good repair.
Item No.: 20
Site: Galley-Deck 5 Bakery
Violation: The edges of the dough sheet belt were starting to fray.
Recommendation: Replace the dough sheet belt.
Item No.: 21
Site: Galley-Deck 5 Bakery
Violation: The gaskets on the proofing oven doors were torn near the bottom.
Recommendation: Replace the gasket.
Item No.: 33
Site: Galley-Deck 4 Soup Station
Violation: There was corrosion on the deck and coving behind the soup kettles.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 21
Site: Galley-Deck 4 Pastry
Violation: The bottom of the guard rail on the oven was loose, leaving a gap.
Recommendation: Repair the guard rail.
Item No.: 33
Site: Galley-Deck 4 Hot Galley
Violation: There was missing and recessed grout between the deck tiles in this area.
Recommendation: Ensure that decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are constructed and maintained for easy cleaning.
Item No.: 37
Site: Galley-Deck 4 Dishwash Area
Violation: There was condensate dripping from the edge of the exhaust hood of the dishwash machine on the clean side. No clean items were impacted.
Recommendation: Ensure that exhaust ventilation hood systems in food preparation and warewashing areas including components such as hoods, fans, guards, and ducting are designed to prevent grease or condensation from draining or dripping onto food, equipment, utensils, linens, and single-service and single-use articles.
Item No.: 30
Site: Galley-Dishwash Area
Violation: There was no waste receptacle at the handwash station. This area was in use. This was corrected.
Recommendation: Ensure that a handwashing facility includes a sink, soap dispenser, single-use towels dispenser, and waste receptacle.
Item No.: 21
Site: Bar-Concierge Lounge
Violation: One of the sneeze shield panels was cracked.
Recommendation: Replace the sneeze shield panel.
Item No.: 27
Site: Food Service General-Undercounter Refrigeration Unit Technical Compartments
Violation: A few of the insulation lines were soiled.
Recommendation: Ensure that nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program