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Inspection Detail Report

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Cruise Ship: Radiance of the Seas Cruise Line: Royal Caribbean International Inspection Date: 05/10/2013 Inspection Score: 97
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 01
Site: Medical-Acute Gastroenteritis (AGE) Report
Violation: For the voyage dated 19 April - 6 May, the AGE report submitted to CDC indicated the voyage began on 18 April, one day prior to the actual start date.
Recommendation: Ensure the AGE report contains accurate information.
Item No.: 07
Site: Potable Water-Distribution System Maintenance
Violation: On 2 May, staff stated approximately 8 meters of new 8-inch pipe was installed on the potable water distribution system. Each piece of pipe was individually flushed with 1,000 ppm chlorine before being installed on the distribution line. Following the installation, the entire pipe and the distribution line were flushed with 2 ppm chlorine for at least 30 minutes directed to the gray water tank, and then flushed with potable water for at least 30 minutes directed to the gray water tank. There was no documentation for the disinfection or the chlorine level before this segment of the distribution system was put back into service. The electronic records for the engine room distribution point indicated the chlorine levels ranged 1.0 - 1.6 ppm chlorine for 2-4 May.
Recommendation: Disinfect after potential contamination by increasing the free residual halogen to at least 50 mg/L (ppm) throughout the affected area and maintain this concentration for 4 hours or by way of another procedure submitted to and accepted by VSP.
Item No.: 08
Site: Potable Water-Distribution System Maintenance
Violation: On 2 May, maintenance was performed on a portion of the potable water distribution system. There was no documentation for the disinfection or the chlorine level before this segment of the distribution system was put back into service.
Recommendation: Maintain documentation of all inspections, maintenance, cleaning, and disinfection for 12 months and ensure it is available for review during inspections. Ensure records include a method of disinfection, concentration and contact time of the disinfectant, and a halogen value of less than or equal to 5 ppm.
Item No.: 08
Site: Potable Water-Window Washing
Violation: The Combraco 40-3255F double check backflow prevention device installed on three window washing systems was not equipped with an atmospheric vent.
Recommendation: Only install backflow prevention devices that have an intermediate atmospheric vent.
Item No.: 10
Site: Recreational Water Facilities-Whirpools #2 and #3
Violation: According to the written records, on 6 May whirlpools #2 and #3 were closed due to high chlorine level greater than 10 ppm at 19:35. The whirlpools were dechlorinated, drained, and filled without being super chlorinated. There were no records indicating a chlorine concentration of 10 ppm or higher for more than 1 hour. Also, on 6 May, whirlpool #1 was accidently drained at 20:56 without being super chlorinated.
Recommendation: Increase the free residual halogen to at least 10.0 mg/L (ppm) and circulate for at least 1 hour every 24 hours. Test the free residual halogen both at the start and completion of shock halogenation. Superhalogenate the water in the entire RWF system to 10 ppm to include the whirlpool spa/spa pool tub, compensation tank, filter housing, and all associated piping before starting the 1-hour timing. Ensure a written or electronic record of the date and time of water dumping and shock halogenation (concentration in ppm at the start and completion and time) is available for review during inspections.
Item No.: 10
Site: Recreational Water Facilities-Main Pool and Solarium Pool
Violation: The turnover rate for the main pool was 3 hours 58 minutes. The turnover rate for the Solarium pool was 2 hours 12 minutes. Both of these facilities are considered interactive recreational water facilities due to their waterfall features, and should have a turnover rate of 2 hours.
Recommendation: For RWFs with skim gutters, ensure that the fill level of the RWF is to the level of the skim gutters. Design recirculation systems and equipment, including chemical control equipment, UV disinfection systems, filter, and pumps to maintain adequate water chemistry control while operating at the following minimum turnover rates: (8) interactive RWF or activity pool greater than 610 millimeters (24 inches) deep: 2 hours.
Item No.: 16
Site: Buffet-Windjammer - Time Control Plan
Violation: The posted time as a public health control plan stated that all cold foods in units on the buffet were under time control, and that all foods were to be discarded from the buffet and none were allowed to be re-used. There were undercounter reach-in refrigerators throughout the buffet areas and all were marked temperature control. Most contained individual packages of milk and yogurt, but the temperatures were verified and within VSP limits.
Recommendation: Update the written time control plan to more correctly identify what is on time control.
Item No.: 16
Site: Buffet-Windjammer - Time Control Plan
Violation: The written time control plan specified that only containers of dessert and salad items served at lunch and dinner on preparation counters were on time control. It also stated that due to the time from set-up through discard being 4 hours that no labels were required on individual containers of food. There were pans of potentially hazardous food during the breakfast service on preparation counters on the buffet area, such as cheese, liquid egg and egg whites, and shell eggs. Each container was labeled with the set-up and discard time.
Recommendation: Modify the written time control plan to include all containers of potentially hazardous foods on counters in either the galley or the buffet stations. The plan should also indicate that the containers of potentially hazardous foods on counters will have discard labels affixed even if the period of service is less than 4 hours. Clarifications to the VSP 2011 Operations Manual, section 7.3.5.3.6.
Item No.: 16
Site: Galley-Time Control
Violation: The posted time control plan did not identify containers of food on preparation counters as being on time control. Several pans with potentially hazardous foods in the cold pantry were labeled with discard times and were on time control according to staff. Additionally, clarified butter in a pan on the range had a discard label affixed and was said to be on time control, but that unit was not listed among the time control units in the written plan.
Recommendation: Modify the time control plan to identify pans of potentially hazardous foods on counters as being on time control, and identify the range top as a time control unit after cooking. Maintain a written time control plan(s) that ensures compliance with these guidelines on the vessel and make it available for review during inspections. Post a time control plan at each outlet where time control is used. Ensure plan(s): (2) List refrigeration and hot holding units (compartments and cabinets) on time control (the physical units must also be labeled as such).
Item No.: 19
Site: Other-Forward Port Side Luggage Storage Area
Violation: Pallets of canned soda, dried soup noodles, and toiletries were stored in this area alongside three mop buckets and bicycles. The pallets were covered with clean table cloths. The area was not constructed to food storage standards. Staff stated the shipment arrived on 6 May in Honolulu, but was supposed to arrive on 17 May in Vancouver.
Recommendation: Do not store foods: (10) In areas not finished in accordance with 7.7.4 and 7.7.5 for food storage areas.
Item No.: 21
Site: Galley-Deck 4 - Pastry
Violation: In the forward preparation counters the two opposite undercounter reach-in refrigerators on the starboard end had a gap present at the lower door which was large enough for folded papers to pass into the refrigerators when closed.
Recommendation: Ensure nonfood contact equipment is maintained in good repair and proper adjustment including: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines; (2) Equipment components such as doors, seals, hinges, fasteners, and kick plates are kept intact, tight, and adjusted in accordance with manufacturer's specifications.
Item No.: 30
Site: Buffet-Windjammer - Cereal Station
Violation: The paper towels in the dispenser at the handwash station were wet throughout. The dispenser was mounted just below the counter and the handwash sink basin.
Recommendation: Move the paper towel dispenser to a position away from the sink basin where it is not subject to water leaking down or otherwise reaching the paper towels stored inside.
Item No.: 31
Site: Other-Forward Port Side Luggage Storage Area
Violation: Pallets of canned soda, dried soup noodles, and toiletries were stored in this area alongside three mop buckets and bicycles. The pallets were covered with clean table cloths. The area was not constructed to food storage standards. Staff stated the shipment arrived on 6 May in Honolulu, but was supposed to arrive on 17 May in Vancouver.
Recommendation: Ensure only poisonous or toxic materials that are required for the operation and maintenance of a food area of the vessel, such as for the cleaning and sanitizing of equipment and utensils and the control of insects and rodents, are allowed in the food areas of the vessel.
Item No.: 33
Site: Galley-Deck 5 - Buffet Station
Violation: Five separate deckhead exhaust vent covers were soiled with dust along the two long preparation counters. Staff immediately cleaned each of these vent covers during the inspection.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Buffet-Crew Mess - Beverage Station
Violation: Some of the recessed deckhead lights over the buffet counter had a soil residue which appeared to be splashed into the fixture.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Pantry-Pool Bar Pantry
Violation: There was an unknown oil residue in several areas of the deckhead throughout the pantry. Some areas had actual droplets of this oil product, but none were dripping onto surfaces below. Staff were not aware of any product used for treating the deckhead which results in such an oily residue.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 34
Site: Galley-Deck 5 - Buffet Station
Violation: There was a deckhead water leak at the air supply vent near the walk-in refrigerator.
Recommendation: Ensure the plumbing system in a food area is maintained in good repair.
Item No.: 34
Site: Galley-Deck 4 - Pastry
Violation: There was liquid dripping from between two deckhead panels on the right side of the walk-in refrigerator.
Recommendation: Ensure the plumbing system in a food area is maintained in good repair.
Item No.: 36
Site: Buffet-Crew Mess - Beverage Station
Violation: Several of the recessed deckhead lights over the beverage station were not shielded. It was not clear examining the fluorescent bulb if the light was shatter-resistant.
Recommendation: Ensure light bulbs are shielded, coated, or otherwise shatter-resistant in areas where there is exposed food, clean equipment, utensils, and linens, or unwrapped single-service and single-use articles.
Item No.: 39
Site: Galley-Cold Pantry
Violation: One live fruit fly was in this area near the posted time control plan.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 39
Site: Buffet-Crew Mess - Beverage Station
Violation: One live filth fly was on a deckhead light fixture over the beverage station counter.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 41
Site: Housekeeping-Outbreak Prevention and Response Plan (OPRP)
Violation: There were no written procedures to protect the passengers and crew from exposure to disinfectants.
Recommendation: Ensure each vessel has a written OPRP that details standard procedures and policies to specifically address AGE onboard. Include the following in the written OPRP: (6) Procedures to protect the passengers and crew from exposure to disinfectants, if not already included in the vessel's safety management system. Ensure this protection includes: (a) Material safety data sheets (MSDSs); (b) Personal protective equipment for crew; (c) Health and safety procedures to minimize respiratory and dermal exposures to both passengers and crew.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program