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Inspection Detail Report

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Cruise Ship: Serenade of the Seas Cruise Line: Royal Caribbean International Inspection Date: 04/07/2017 Inspection Score: 98
This cruise ship inspection report lists deficiencies found during the inspection. Additional information corresponding to each item number is available in the latest edition of the VSP Environmental Public Health Standards.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 08
Site: Galley-Deck 4 - Cold Pantry
Violation: The atmospheric vent of the backflow prevention device for the ice machine was continuously leaking water onto the deck, which could represent a device failure.
Recommendation: Inspect backflow prevention devices periodically and replace any failed units.
Item No.: 19
Site: Galley-Windjammer - Preparation Area
Violation: A portable food stand of pizza ingredients was stored below the electric fly trap. Signage directly under the fly trap indicated that no food should be stored in this area.
Recommendation: Protect food from contamination that may result from a physical, chemical, biological origin.
Item No.: 19
Site: Buffet-Crew Mess
Violation: On the buffet line, a platter of sliced meats, a container of olives, and a container of bamboo shoots did not have serving utensils. Adequate time was allotted during the inspection for staff to place the serving utensils.
Recommendation: Provide food-dispensing utensils for each container displayed at a consumer self-service unit such as a buffet or salad bar.
Item No.: 20
Site: Galley-Deck 5
Violation: The blast chiller had been out of order for three days. The galley crew were using the blast chiller on deck 4.
Recommendation: Food contact equipment must be maintained in good repair and proper adjustment: (1) Equipment must be maintained in a state of repair and condition that meets the materials, design, construction, and operating specifications of these guidelines; and (2) Cutting or piercing parts of can openers must be kept sharp to minimize the creation of metal fragments that can contaminate food when the container is opened.
Item No.: 21
Site: Other-Windjammer Silverware Rolling Station
Violation: The underside of the counter on the far left corner and right side was damaged, exposing raw wood.
Recommendation: Design and construct nonfood-contact surfaces of equipment and utensils to be durable and to retain their characteristic qualities under normal use conditions.
Item No.: 22
Site: Galley-Windjammer - Dishwash
Violation: In the dirty drop-off area next to the dishwashing machine, an excess of soiled items had accumulated causing carts full of more soiled items to be stored alongside the drop-off table, which was less than one meter away from items stored on the clean shelves.
Recommendation: Ensure drainboards, utensils, racks, or tables large enough to accommodate all soiled and cleaned items that may accumulate during hours of operation are provided for necessary utensil holding before cleaning and after sanitizing.
Item No.: 22
Site: Galley-Deck 5
Violation: The trolley wash was out of operation on the day of the inspection.
Recommendation: Maintain warewashing equipment in good repair and proper adjustment, including: (1) warewashing equipment is maintained in a state of repair and condition that meets the standards of the materials, design, and construction of these guidelines; (2) water pressure and water temperature-measuring devices are maintained in good repair and accurate within the intended range of use.
Item No.: 24
Site: Galley-Windjammer - Buffet Preparation
Violation: The bucket of sanitizing solution measured less than 50 mg/L (ppm) of chlorine. Staff changed the bucket during the inspection.
Recommendation: Ensure sanitizing solutions are used with the following concentrations: (1) A chlorine solution with a concentration between 50 mg/L (ppm) and 200 mg/L (ppm).
Item No.: 26
Site: Galley-Deck 5 - Potwash
Violation: A dried noodle was found on the inside surface of one pan stored on the clean storage shelf.
Recommendation: Ensure food contact surfaces of equipment and utensils are clean to sight and touch. Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized.
Item No.: 27
Site: Galley-Deck 5 - Cold Pantry
Violation: The top of the handwash station soap dispenser was soiled with dust.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 28
Site: Galley-Deck 4 - Portside Dishwash Area
Violation: Six stacks of previously cleaned plates were stored upright, under the deckhead air conditioning vent, and unprotected from contamination. No crew member was actively stacking dishes when the inspection team was in the area. This same finding was written on the previous report.
Recommendation: Store clean equipment and utensils in a self-draining position that allows air drying, and covered or inverted.
Item No.: 28
Site: Other-Windjammer Silverware Rolling Station
Violation: A small amount of food debris was on the counter near the clean silverware and cloth napkins creating probable cross contamination issues.
Recommendation: Store cleaned equipment and utensils, laundered linens, and single-service and single-use articles: (1) in a clean, dry location; (2) in a location where they are not exposed to splash, dust, or other contamination; (3) at least 150 millimeters (6 inches) above the deck.
Item No.: 28
Site: Galley-Windjammer - Dairy Freezer Box
Violation: A bulk milk tube was stored unsealed and unprotected from contamination.
Recommendation: Store cleaned equipment and utensils, laundered linens, and single-service and single-use articles: (1) in a clean, dry location; (2) in a location where they are not exposed to splash, dust, or other contamination; (3) at least 150 millimeters (6 inches) above the deck.
Item No.: 29
Site: Galley-Deck 4 - Portside Dishwash Area
Violation: A dirty paper towel and four wiping cloths were inside the handwash station at the soiled end of the dishwash machine.
Recommendation: Ensure handwashing facilities are used for no other purpose and are accessible at all times.
Item No.: 33
Site: Galley-Deck 5 - Cold Pantry
Violation: The lock was missing on the door to the cold store room creating a hole/area not easy to clean.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Do not use carpet in these areas.
Item No.: 33
Site: Pantry-Pool Bar
Violation: A corkboard was on the bulkhead next to the clean utensil storage shelves. This cork material was not constructed of a hard, durable, or easily cleanable surface.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, bars, and food and equipment storage areas are constructed and maintained for easy cleaning. Do not use carpet in these areas.
Item No.: 33
Site: Galley-Windjammer - General Preparation Area
Violation: In front of the handwash station, near the combination oven and a portable food stand, liquid continuously leaked from the deckhead hatch (junction box / thermostat access) onto the deck. No food or clean items were impacted.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 33
Site: Galley-Windjammer - General Preparation Area
Violation: During the inspection, liquid continuously dripped from the outside of the combination oven hood overhang onto the deck. Liquid was also inside the light fixture cover. The combination oven was not in use.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 34
Site: Galley-
Violation: At the entrance to the galley from the soiled drop-off area, the handwash station bucket fill tap was continuously leaking.
Recommendation: Ensure a plumbing system in a food area is maintained in good repair.
Item No.: 38
Site: Preparation Room-
Violation: The blast chiller was reportedly out of order for an extended period of time and used for spare parts.
Recommendation: Ensure only articles necessary for the food service operation are stored in food preparation, food storage, and warewashing areas.
Item No.: 38
Site: Galley-
Violation: A wet mop and an empty mop bucket were stored next to the ice machine.
Recommendation: Ensure maintenance tools such as mops, brooms, and similar items are stored in a designated locker so they do not contaminate food, food-contact surfaces of utensils, and equipment, linens, and single-service and single-use articles.
Item No.: 39
Site: Galley-Deck 5 - Potwash
Violation: One fly was in the area.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 39
Site: Bar-Windjammer Bar
Violation: A fruit fly was in the bar area near the cordial liqueur bottles. The bar was in service at the time of the inspection.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 39
Site: Galley-Windjammer - Buffet Preparation
Violation: One house fly was in the area.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program