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Inspection Detail Report

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Cruise Ship: MSC Seascape Cruise Line: MSC Cruise Management (UK) Ltd Inspection Date: 03/16/2024 Inspection Score: 98
This cruise ship inspection report lists the deficiencies found during the inspection. Additional information corresponding to each item number is available in the lastest editions of the CDC VSP Operational Manual.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 02
Site: Medical-Acute Gastroenteritis Surveillance Log (AGE)
Violation: For Voyage 21, 09 March 2024 - 16 March 2024 there was no presentable AGE surveillance log. Medical stated the system to document cases would not update until noon on16 March 2024. Staff also stated there was one reportable AGE case for a passenger and crew member (nonfood). Both these entries were entered before the update began.
Recommendation: Maintain a daily, standardized AGE surveillance log for each cruise by the master of the vessel, the medical staff, or other designated staff.
Item No.: 10
Site: Recreational Water Facilities-Deck 18 - Jungle Pool
Violation: The Shepherd's hook was silver in color and placed horizontally along stainless-steel poolside rails. The inspector suggested that staff place some colored tape on the handle to make the shepherds hook visible from the full perimeter of the pool.
Recommendation: Provide a rescue or shepherd?s hook and an approved flotation device at a prominent location (visible from the full perimeter of the pool) at each RWF that has a depth of 1 meter (3 feet) or greater.
Item No.: 10
Site: Recreational Water Facilities-Deck 15 - Lido Marina Pool
Violation: The shepherd's hook was mounted in a way that allowed it to hang/sag below the railing and rest in front to the tile wall below the rail. This location made it difficult to be seen by passengers sitting directly behind this area. Staff agreed to place the device higher up on the rail to be visible. Also, because the handle was silver and stored horizontally along the stainless-steel poolside rail, it was suggested to add color markings to the handle to make it more prominent in case of an emergency.
Recommendation: Provide a rescue or shepherd?s hook and an approved flotation device at a prominent location (visible from the full perimeter of the pool) at each RWF that has a depth of 1 meter (3 feet) or greater.
Item No.: 10
Site: Recreational Water Facilities-Deck 18 - Aqua Park
Violation: In all three play areas of the aqua park and on the slides, an excess amount of water was pooled on the deck inside each area and on the base of both slides. Staff stated the water was from the previous night's deck cleaning operation. The inspection was conducted later in the afternoon the following day.
Recommendation: Keep RWFs clean of debris, organic materials, and slime/biofilm in accessible areas in the water and on surfaces.
Item No.: 11
Site: Medical-Acute Gastroenteritis Surveillance Log (AGE)
Violation: On 01 March 2024, a nonfood employee had onset AGE symptoms at 0900 and did not report to medical until 1609. The employee's timecard showed they worked for 2 hours while symptomatic. Disciplinary actions showed a warning and retraining occurred.
Recommendation: When nonfood employees meet the case definition for AGE, ensure the following actions are taken: (1) isolate in cabin or designated restricted area until symptom-free for a minimum of 24 hours; (2) follow-up with and receive approval by designated medical personnel before returning crew to work; (3) document the date and time of last symptom and clearance to return to work.
Item No.: 19
Site: Pantry-Deck 14
Violation: A trash can used for glass-only materials was stored resting against the ice machine.
Recommendation: Protect food from contamination that may result from a physical, chemical, biological origin.
Item No.: 20
Site: Galley-Deck 7 - Aegean Restaurant
Violation: Two previously cleaned green cutting boards were heavily scored making them difficult to keep clean.
Recommendation: Ensure surfaces such as cutting blocks and boards that are subject to scratching and scoring are resurfaced if they no longer can be effectively cleaned and sanitized or discarded if they are not capable of being resurfaced.
Item No.: 20
Site: Galley-Deck 7 - Aegean Restaurant
Violation: A wok, built into the hot line was severely cracked and in disrepair making it difficult to keep clean.
Recommendation: Food contact equipment must be maintained in good repair and proper adjustment: (1) Equipment must be maintained in a state of repair and condition that meets the materials, design, construction, and operating specifications of these guidelines; and (2) Cutting or piercing parts of can openers must be kept sharp to minimize the creation of metal fragments that can contaminate food when the container is opened.
Item No.: 20
Site: Preparation Room-Deck 3 - Potwash
Violation: One cutting board waiting to be cleaned was excessively scored. Staff stated that after cleaning they evaluate the cutting boards for shaving or discarding.
Recommendation: Ensure surfaces such as cutting blocks and boards that are subject to scratching and scoring are resurfaced if they no longer can be effectively cleaned and sanitized or discarded if they are not capable of being resurfaced.
Item No.: 20
Site: Galley-Deck 5 - Warewash
Violation: A coffee pot stored in the clean area was in disrepair with a chipped and cracked pouring spout.
Recommendation: Ensure multiuse food-contact surfaces are: (1) Smooth; (2) Free of breaks, open seams greater than 0.8 mm (1/32 inch), cracks, chips, inclusions, pits, and similar imperfections; (3) Free of sharp internal angles, corners, and crevices; (4) Finished to have smooth welds and joints; and (5) Accessible for cleaning and inspection by one of the following methods without being disassembled, by disassembling without the use of tools, or by easy disassembling with the use of handheld tools commonly available to maintenance and cleaning personnel. Use only low profile, nonslotted, noncorroding, and easy-to-clean fasteners on food-contact surfaces and in splash zones. Prohibit the use of exposed slotted screws, Phillips head screws, or pop rivets in these areas.
Item No.: 21
Site: Dining Room-Deck 5 - The Green Wave Restaurant
Violation: Five handles were missing from undercounter drawers and doors at the middle, port side waiter station.
Recommendation: Ensure nonfood contact equipment is maintained in good repair and proper adjustment including: (1) Equipment maintained in a state of repair and condition that meets the materials, design, construction, and operation specifications of these guidelines; (2) Equipment components such as doors, seals, hinges, fasteners, and kick plates are kept intact, tight, and adjusted in accordance with manufacturer's specifications.
Item No.: 21
Site: Galley-Deck 16 - Marketplace Family - Portside Beverage Station
Violation: A leg mounting bracket for a previously removed counter-mounted milk dispenser was in disrepair exposing the wood underneath. Additionally, the sealant surrounding the other mounted leg brackets was peeling making these areas difficult to keep clean.
Recommendation: Ensure nonfood-contact surfaces are free of unnecessary ledges, projections, and crevices, and designed and constructed to allow easy cleaning and to facilitate maintenance.
Item No.: 22
Site: Preparation Room-Deck 3 - Potwash
Violation: Three yellow buckets were not loaded into the hood-type potwash machine effectively. The buckets were resting on each preventing all surfaces to an unobstructed spray.
Recommendation: Ensure soiled items to be cleaned in a warewashing machine are loaded into racks, trays, or baskets or onto conveyors in a position that (1) exposes the items to the unobstructed spray from all cycles; (2) allows the items to drain.
Item No.: 22
Site: Preparation Room-Deck 3
Violation: A knife was resting in the bottom of the undercounter warewash machine. The machine was not in use and the area was not in operation. The knife was removed, cleaned, sanitized.
Recommendation: Ensure warewashing machines, drainboards, and the compartments of sinks, basins, or other receptacles used for washing and rinsing equipment, utensils, or raw foods, or laundering wiping cloths are cleaned: (1) before use; (2) throughout the day at a frequency necessary to prevent recontamination and accumulation of excessive debris, and to ensure that the equipment performs its intended function; (3) at least every 24 hours (if used). Ensure soiled items to be cleaned in a warewashing machine are loaded into racks, trays, or baskets or onto conveyors in a position that (1) exposes the items to the unobstructed spray from all cycles; (2) allows the items to drain.
Item No.: 22
Site: Galley-Deck 5 - Warewash
Violation: One plastic plate cover was resting at the bottom of wash tank #1 and wash tank #2 of the flight-type warewash machine. This machine was in service at the time of the inspection.
Recommendation: Ensure warewashing machines, drainboards, and the compartments of sinks, basins, or other receptacles used for washing and rinsing equipment, utensils, or raw foods, or laundering wiping cloths are cleaned: (1) before use; (2) throughout the day at a frequency necessary to prevent recontamination and accumulation of excessive debris, and to ensure that the equipment performs its intended function; (3) at least every 24 hours (if used).
Item No.: 22
Site: Galley-Deck 5 - Warewash
Violation: The chemical dispensing unit for the flight-type warewash machine had a warning light that was flashing. Staff stated they have reached out to the manufacturer who will be replacing the unit and confirmed the chemicals are dispensing properly.
Recommendation: Maintain warewashing equipment in good repair and proper adjustment, including: (1) warewashing equipment is maintained in a state of repair and condition that meets the standards of the materials, design, and construction of these guidelines; (2) water pressure and water temperature-measuring devices are maintained in good repair and accurate within the intended range of use.
Item No.: 22
Site: Galley-Deck 3 - Warewash
Violation: Ten silver pans loaded into the flight-type warewash machine were overlapping preventing exposure of all surfaces to an unobstructed spray. Staff immediately removed the pans for cleaning and sanitizing.
Recommendation: Ensure soiled items to be cleaned in a warewashing machine are loaded into racks, trays, or baskets or onto conveyors in a position that (1) exposes the items to the unobstructed spray from all cycles; (2) allows the items to drain.
Item No.: 24
Site: Galley-Deck 6 - Potwash
Violation: The sanitizing bucket's concentration of chlorine measured greater than 200 ppm with a chlorine test strip. The test strip turned black immediately when tested.
Recommendation: Ensure sanitizing solutions are used with the following concentrations: (1) A chlorine solution with a concentration between 50 mg/L (ppm) and 200 mg/L (ppm);
Item No.: 28
Site: Galley-Deck 16 - Marketplace Warewash Area
Violation: Six previous cleaned clear buckets were stored wet nested on a drying rack preventing proper air-drying.
Recommendation: Store clean equipment and utensils in a self-draining position that allows air drying and covered or inverted.
Item No.: 28
Site: Galley-Deck 16 - Marketplace Warewash Area
Violation: Condensate was seen collecting on the deckhead air supply cover located above the previously cleaned and sanitized dish storage area. No utensils were affected.
Recommendation: Store cleaned equipment and utensils, laundered linens, and single-service and single-use articles: (1) in a clean, dry location; (2) in a location where they are not exposed to splash, dust, or other contamination; (3) at least 150 millimeters (6 inches) above the deck unless in packages on pallets, skids, or racks, which may be 127 millimeters (5 inches).
Item No.: 30
Site: Galley-Deck 5 - Pantry
Violation: The soap dispenser at the handwashing station was dripping soap down the bulkhead and pooling on the top of the handwashing sink.
Recommendation: Keep handwashing facilities clean and in good repair.
Item No.: 33
Site: Bar-Deck 6 - Shine
Violation: A coving deck tile was in disrepair with a hole in the middle at the far end of the bar.
Recommendation: Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 33
Site: Dining Room-Deck 6 - Cala Jendal Restaurant
Violation: Three deck tiles were chipped, and the deck was soiled at the middle, starboard side waiter station. The area was not in operation and had been previously cleaned.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary. Ensure decks, bulkheads, and deckheads in food preparation, warewashing, pantries, and storage areas are maintained in good repair.
Item No.: 33
Site: Buffet-Deck 16 - Marketplace Portside Beverage Station
Violation: A black substance covered the side of an undercounter technical compartment deck drain box beneath a juice machine.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 16 - Marketplace Warewash Area
Violation: Excessive condensate was seen collecting on the ventilation hood, deckhead, and bulkhead in the soiled end area of the three warewashing machines.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 33
Site: Galley-Deck 16 - Marketplace Warewash Area
Violation: Condensate was seen collecting on the deckhead air supply cover located above the previously cleaned and sanitized dish storage area. No utensils were affected.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 37
Site: Galley-Marketplace Warewash Area
Violation: Condensate collected on the deckhead air supply cover located above the previously cleaned and sanitized dish storage area. No utensils were affected.
Recommendation: Ensure all food preparation, warewashing, and toilet rooms have sufficient ventilation to keep them free of excessive heat, steam, condensation, vapors, obnoxious odors, smoke, and fumes.
Item No.: 37
Site: Galley-Deck 16 - Marketplace Warewash Area
Violation: Excessive condensate was seen collecting on the ventilation hood, deckhead, and bulkhead in the soiled end areas of the three conveyor-type warewashing machines.
Recommendation: Ensure exhaust ventilation hood systems in food preparation and warewashing areas--including components such as hoods, fans, guards, and ducting--are designed to prevent grease or condensation from draining or dripping onto food, equipment, utensils, linens, and single-service and single-use articles. Ensure heating, ventilating, and air conditioning systems are designed and installed so that make-up air intake and exhaust vents do not cause contamination of food, food-contact surfaces, equipment, or utensils.
Item No.: 37
Site: Preparation Room-Deck 3 - Potwash
Violation: An excess amount of condensate had collected on the deckhead above the hood-type potwash machine.
Recommendation: Ensure ventilation hood systems and devices are sufficient in number and capacity to prevent grease or condensation from collecting on bulkheads and deckheads.
Item No.: 38
Site: Food Service General-Deck 3, 5, and 6 - Beverage Stations
Violation: Staff stated the countertop bulk milk dispensers were not being used and they were deciding if this equipment should be removed.
Recommendation: Ensure only articles necessary for the food service operation are stored in food preparation, food storage, and warewashing areas.
Item No.: 38
Site: Pantry-Deck 13 - Forward
Violation: In the mop closet, a wet mop was not stored in a position to air-dry.
Recommendation: After use, ensure mops are placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.
Item No.: 39
Site: Bar-Deck 16 - Marketplace Bar
Violation: Two flies were on the worker-side of the bar.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 39
Site: Galley-Deck 16 - Marketplace Family - Starboard Beverage Station
Violation: One live fly was in the beverage station.
Recommendation: Effectively control the presence of insects, rodents, and other pests to minimize their presence in the food storage, preparation, and service areas and warewashing and utensil storage areas aboard a vessel.
Item No.: 42
Site: Children Area-Deck 18 / 3-6 yr. old Lego Area
Violation: The cushion material on the benches along the windows throughout the child's area were absorbent, heavily stained, and not easily cleanable.
Recommendation: Ensure surfaces of tables, chairs, and other furnishings that children touch with their hands are cleanable.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program