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Inspection Detail Report

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Cruise Ship: Europa 2 Cruise Line: Hapag-Lloyd Cruises Inspection Date: 04/16/2025 Inspection Score: 98
This cruise ship inspection report lists the deficiencies found during the inspection. Additional information corresponding to each item number is available in the lastest editions of the CDC VSP Operational Manual.

View/Print Summary Report  |  View/Print Corrective Action Statement
Item No.: 10
Site: Recreational Water Facilities-Deck 11 - Passenger Whirlpool Spa Disinfection Records
Violation: The 2 April 2025 shock halogen record for the deck 11 passenger whirlpool spa did not list the start and finish times to confirm the facility was disinfected for 1 hour.
Recommendation: Increase the free residual halogen to at least 10.0 mg/L (ppm) and circulate for at least 1 hour every 24 hours. Test the free residual halogen both at the start and completion of shock halogenation. Superhalogenate the water in the entire RWF system to 10 ppm to include the whirlpool spa/spa pool tub, compensation tank, filter housing, and all associated piping before starting the 1-hour timing. Ensure heated activity pools, including interactive RWFs, that have features that break the water surface of the RWF or create a mist are shock halogenated as described. This includes activity pools and interactive RWFs that can be heated by the sun and/or exterior temperature.
Item No.: 10
Site: Recreational Water Facilities-Deck 9 - Main Swimming Pool
Violation: The bottom left screw for the starboard antientrapment drain cover was not installed.
Recommendation: Ensure the testing of manufactured drain covers is by a nationally or internationally recognized testing laboratory. Ensure the following information is stamped on each manufactured antientrapment drain cover: (1) certification standard and year; (2) type of drain use (single or multiple); (3) maximum flow rate (in gallons or liters per minute); (4) type of fitting (suction outlet); (5) life expectancy of cover; (6) mounting orientation (wall, floor, or both); (7) manufacturer?s name or trademark; and (8) model designation. Ensure the design of custom/shipyard constructed (field fabricated) drain covers and suction fittings is fully specified by a registered design professional in accordance with ASME A112.19.8-2007. Ensure the specifications fully address cover/grate loadings, durability, hair, finger and limb entrapment issues, cover/grate secondary layer of protection, related sump design, and features specific to the RWF. Provide a letter from the shipyard for each custom/shipyard constructed (field fabricated) drain cover fitting. At a minimum, ensure the letter specifies the shipyard, name of the vessel, specifications and dimensions of the drain cover, as well as the exact location of the RWF for which it was designed. Ensure the name of and contact information for the registered design professional and signature are on the letter. Ensure antientrapment protection equipment (covers, suction fittings, safety vacuum release system, etc.) complies with ASME A112.19.8-2007?or any successor standards?whether the equipment is manufactured or field fabricated.
Item No.: 10
Site: Recreational Water Facilities-Deck 3 - Main Swimming Pool Equipment Room
Violation: The plastic housing surrounding the flow meter for the main swimming pool was cloudy, obstructing the view of the metal gauge inside.
Recommendation: Replace RWF filter pressure gauges, flow meters, and valves when they are defective.
Item No.: 15
Site: Galley-Deck 2- Shellstock Tag Review
Violation: The date when the last oyster from the container was served was not recorded on the tag. The tag had the date when the container was opened, April 12, but did not have the last served date.
Recommendation: Ensure shellstock shellfish tags: (1) Remain attached to the container in which the shellstock are received until the container is empty. (2) Are maintained by retaining shellstock tags or labels for 90 calendar days from the date the container is emptied by using an approved record-keeping system that keeps the tags or labels in chronologic order correlated to the date when the shellstock are served and the date when the last shellstock from the container is served is recorded on the tag or label.
Item No.: 16
Site: Galley-Deck 9- Yacht Club
Violation: The was no asterisk on the smoked sesame tuna reminding consumers to read the consumer advisory. This was corrected.
Recommendation: If an animal food such as beef, eggs, fish, lamb, milk, pork, poultry, or shellfish that is raw, undercooked, or not otherwise processed to eliminate pathogens is offered in a ready-to-eat form or as a raw ingredient in another ready-to-eat food, ensure the consumer is informed by way of disclosure using menu advisories, placards, or other easily visible written means of the significantly increased risk to certain especially vulnerable consumers eating such foods in raw or undercooked form. Locate the advisory at the outlets where these types of food are served. Ensure that raw shell egg preparations are not used in uncooked products as described in section 7.3.3.2.3. Ensure that disclosure is made by one of the two following methods: On a menu using an asterisk at the animal-derived foods requiring disclosure and a footnote with a statement indicating that consuming raw or undercooked meats, seafood, shellfish, eggs, milk, or poultry may increase your risk for foodborne illness, especially if you have certain medical conditions.
Item No.: 16
Site: Galley-Deck 9- Yacht Club Grill Station Cold Holding Drawers
Violation: A tray of salmon was in a time control refrigerator labeled with a 5-day discard label when the food was on a 4-hour time control process. The ship uses a 5-day discard instead of a 7-day discard.
Recommendation: If time only?rather than time in conjunction with temperature?is used as the public health control for a working supply of potentially hazardous food before cooking, or for ready-to-eat potentially hazardous food that is displayed or held for service for immediate consumption, ensure the food (1) Has an initial temperature of 5°C (41°F) or less or 57°C (135°F) or greater before placement on time control. (2) Is not to be placed on temperature control again. (3) Is marked, or otherwise identified, to indicate the time 4 hours past the point in time when the food is removed from temperature control (if the time between service set-up and closing is greater than 4 hours). (4) Is labeled with a 4-hour discard time if containers of potentially hazardous foods on time control are placed on preparation counters, even if the outlet is open less than 4 hours. (5) Is discarded within 4 hours of placement on time control. and (6) Is labeled with a 4-hour discard time if time control unit (bain marie, cold basin) meant to be cold holding or hot holding and not operational or used as intended, as the unit is now considered a counter.
Item No.: 16
Site: Galley-Deck 3- Cold Galley
Violation: A small container of lentil salad was labeled with the incorrect preparation date. The container had a preparation date of 4/15. When reviewing the cooling logs, the inspector was shown a cooling log for the lentil salad from 4/15 and a cooling log for the lentils from 4/14. The ship followed a 5-day discard time frame. The lentil salad was relabeled.
Recommendation: Ensure refrigerated, ready-to-eat, potentially hazardous food: (1) Prepared on a vessel and held refrigerated for more than 24 hours is clearly marked at the time of preparation to indicate the date or day by which the food must be consumed (7 calendar days or fewer from the day the food is prepared). The day of preparation is counted as day 1. (2) Prepared and packaged by a food-processing plant and held on the vessel after opening for more than 24 hours must be clearly marked at the time the original container is opened to indicate the date by which the food must be consumed (7 calendar days or fewer after the original container is opened). The day of opening is counted as day 1.
Item No.: 17
Site: Galley-Deck 9- Coffee Station near Grill Station
Violation: The milk in the coffee machine was on time control and labeled with the incorrect set up and discard times. The time control plan stated lunch set up and discard times were 1100 and 1500, respectively. The milk was labeled with a 1030 set up time and a 1430 discard time. The milk was relabeled.
Recommendation: Maintain a written time control plan(s) that ensures compliance with these guidelines on the vessel and make it available for review during inspections. Post a time control plan at each outlet where time control is used and ensure time control plan is accessible to all crew working at each outlet where time control is used. Ensure plan(s): (1) Include set-up and discard times for each outlet. Include all services and events where potentially hazardous foods are kept on time control. If used, ensure colored labels correspond to the discard times stated in the plan. (2) List all units (to include preparation counters, cabinets, compartments, and equipment) on time control, but only cabinets and compartments on time control must be physically labeled. and (3) Describe or show the flow of potentially hazardous food from when last in temperature control to placement in time control and discard.
Item No.: 18
Site: Galley-Deck 8- Meat Walk-In
Violation: Raw ground veal was stored above whole muscle beef. Additionally, ground beef for beef tartare was stored above whole muscle beef. This was corrected.
Recommendation: Protect food from cross-contamination or other sources of contamination by the following methods: (1) Physically separating raw animal foods during storage, preparation, holding, and display from raw ready-to-eat food so that products do not physically touch and so that one product does not drip into another.
Item No.: 18
Site: Galley-Deck 8- Lido Galley
Violation: Three small containers of cold smoked fish were stored above ready-to-eat cheeses and yogurt. The cold smoked fish were moved.
Recommendation: Protect food from cross-contamination or other sources of contamination by the following methods: (1) Physically separating raw animal foods during storage, preparation, holding, and display from raw ready-to-eat food so that products do not physically touch and so that one product does not drip into another.
Item No.: 19
Site: Galley-Deck 9- Yacht Club Grill Station Cold Holding Drawers
Violation: Three spoons were stored with their handles in contact with food. This was corrected.
Recommendation: During pauses in food preparation or dispensing, ensure food preparation and dispensing utensils are stored: (1) In the food with their handles above the top of the food and the container; (2) In food that is not potentially hazardous with their handles above the top of the food within containers or equipment that can be closed, such as bins of sugar, flour, or cinnamon; (3) On a clean portion of the food preparation table or cooking equipment only if the in-use utensil and the food-contact surface of the food preparation table or cooking equipment are cleaned and sanitized at least every 4 hours; (4) In running water of sufficient velocity to flush particulates to the drain (if used with moist food such as ice cream or mashed potatoes); (5) In a clean, protected location (if the utensils, such as ice scoops, are used only with a food that is not potentially hazardous); or (6)In a container of water (if the water is maintained at a temperature of at least 57°C [135°F] and the container is frequently cleaned and sanitized).
Item No.: 22
Site: Galley-Deck 9- Yacht Club Dishwashing Area
Violation: The hood-type glasswash and the rack-type dishwashing machine were not clean. Specifically: - Food debris was on the clean landing of the hood-type glasswash. - A large amount of food debris was in the wash tank of the rack-type dishwashing machine. - Debris was on the clean landing of the rack-type dishwashing machine.
Recommendation: Ensure warewashing machines, drainboards, and the compartments of sinks, basins, or other receptacles used for washing and rinsing equipment, utensils, or raw foods, or laundering wiping cloths are cleaned: (1) before use; (2) throughout the day at a frequency necessary to prevent recontamination and accumulation of excessive debris, and to ensure that the equipment performs its intended function; (3) at least every 24 hours (if used).
Item No.: 22
Site: Galley-Deck 9- Yacht Club Dishwashing Area
Violation: At least 3 racks exited the clean side of the dishwashing machine with the food contact surface of plates overlapping, preventing the plates from being properly cleaned and sanitized. Additionally, several cups were turned upright and filled with water. The racks were rearranged and sent to be rewashed.
Recommendation: Ensure soiled items to be cleaned in a warewashing machine are loaded into racks, trays, or baskets or onto conveyors in a position that (1) exposes the items to the unobstructed spray from all cycles; (2) allows the items to drain.
Item No.: 22
Site: Galley-Deck 9- Yacht Club Dishwashing Area
Violation: The rack type dishwashing machine's data plate did not list the minimum transit time. This was corrected.
Recommendation: Ensure a warewashing machine is provided with an easily accessible and readable data plate affixed to or posted adjacent to the machine that indicates the machine?s design and operating specifications including the: (1) wash tank, rinse tank(s) if present, and final sanitizing rinse temperatures; (2) pressure required for the fresh water sanitizing rinse unless the machine is designed to use only a pumped sanitizing rinse; (3) conveyor speed in feet per minute or minimum transit time for belt conveyor machines, minimum transit time for rack conveyor machines, and wash and final sanitizing rinse times as specified by the manufacturer for stationary rack machines.
Item No.: 22
Site: Galley-Deck 9- Yacht Club Dishwashing Area
Violation: The wash tank on the rack type dishwashing machine was soiled with food debris, indicating better scraping and rinsing was necessary.
Recommendation: Ensure warewashing machines, drainboards, and the compartments of sinks, basins, or other receptacles used for washing and rinsing equipment, utensils, or raw foods, or laundering wiping cloths are cleaned: (1) before use; (2) throughout the day at a frequency necessary to prevent recontamination and accumulation of excessive debris, and to ensure that the equipment performs its intended function; (3) at least every 24 hours (if used).
Item No.: 23
Site: Galley-Deck 9- Yacht Club Dishwashing Area
Violation: The wash tank on the rack type dishwashing machine was soiled with food debris, indicating better scraping and rinsing was necessary.
Recommendation: Ensure food debris on equipment and utensils is scrapped over a waste disposal unit, pulper, or garbage receptacle or removed in a warewashing machine with a prewash cycle.
Item No.: 26
Site: Galley-Deck 9- Yacht Club Ice Machine
Violation: Black debris was in the ice machine's recirculation bath. The machine was taken out of order and cleaned.
Recommendation: Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 26
Site: Galley-Deck 8- Ice Machine Near Chef's Office
Violation: Black debris was in the ice machine's recirculation bath. The machine was taken out of order and cleaned.
Recommendation: Ensure food only contacts surfaces of equipment and utensils that are cleaned and sanitized. Ensure food contact surfaces of equipment and utensils are clean to sight and touch.
Item No.: 27
Site: Galley-Deck 8- Lido Galley
Violation: The insulation on the pipe behind the ice machines was torn, making it difficult to clean.
Recommendation: Ensure nonfood-contact surfaces of equipment are kept free of an accumulation of dust, dirt, food residue, and other debris.
Item No.: 28
Site: Ventilation-Deck 3 - Portside Ventilation Room # 435
Violation: An out-of-service reach-in freezer unit was stored inside the ventilation room that was only accessible through the main galley. Crew identified this equipment would be discarded.
Recommendation: Store cleaned equipment and utensils, laundered linens, and single-service and single-use articles: (1) in a clean, dry location; (2) in a location where they are not exposed to splash, dust, or other contamination; (3) at least 150 millimeters (6 inches) above the deck unless in packages on pallets, skids, or racks, which may be 127 millimeters (5 inches).
Item No.: 33
Site: Galley-Deck 8- Potwash
Violation: Water pooled on the deck under the hood-type potwash. The source of the water could not be located.
Recommendation: Ensure decks, bulkheads, deckheads, and attached equipment in food preparation, warewashing, pantries, and storage areas are cleaned as often as necessary.
Item No.: 38
Site: Pantry-6 - Midship # 0484
Violation: Passenger ash trays from the designated smoking area are brought to the pantry, cleaned, and ran through the undercounter dishwashing machine. A container to collect discarded ashes was stored on the countertop. Food items including fresh fruit and bottled beverages were stored inside the housekeeping pantry. The inside of the pantry had an odor of cigarette ash.
Recommendation: Ensure only articles necessary for the food service operation are stored in food preparation, food storage, and warewashing areas.
Item No.: 40
Site: Galley-Deck 9- Yacht Club Grill Station
Violation: The door between the outdoor grill station and the lido buffet was open when the inspector entered the area.
Recommendation: Protect entry points where pests may enter the food areas. Ensure rat guards are made of a durable and non-chewable material. Use single-line, multiple-line, or conical shape rat guards according to the manufacturer?s specifications. Ensure rat guards are on all lines that go ashore upon arrival and until at least one hour before the ship leaves port. Ensure each line has at least one rat guard placed either as far as practicable from the pier or as far as practicable from the ship while being able to stuff any openings with non-chewable material. Ensure rat guards are not staggered on adjacent lines and a group of lines do not merge onto one rat guard.
Item No.: 41
Site: Housekeeping-Outbreak Prevention and Response Plan (OPRP)
Violation: The outbreak prevention and response plan provided by crew identified procedures for use of chlorine solutions greater than 200 mg/L (ppm) on food-contact surfaces during normal operations. Crew were advised to remove this reference and ensure the plan identified the maximum concentration on food-contact surfaces in 200 mg/L (ppm).
Recommendation: Ensure each vessel has a written OPRP that details standard procedures and policies to specifically address AGE onboard. Include the following in the written OPRP: (1) Duties and responsibilities of each department and their staff for all the passenger and crew public areas; (2) Steps in outbreak management and control and the trigger for required action at each step. Ensure the triggers address a graduated approach to outbreak management in response to increasing case counts; (3) Disinfectant products or systems used, including the surfaces or items the disinfectants will be applied to, concentrations, and required contact times. Ensure the disinfectant products or systems are effective against human norovirus or an acceptable surrogate (e.g., caliciviruses); (4) Procedures for informing passengers and crew members of the outbreak. Ensure this section also includes procedures for notification of passengers embarking the vessel following an outbreak voyage or segment of a voyage; (5) Procedures for returning the vessel to normal operating conditions after an outbreak; (6) Procedures to protect the passengers and crew from exposure to disinfectants, if not already included in the vessel?s safety management system. Ensure this protection includes: (a) Material safety data sheets (MSDSs); (b) Personal protective equipment for crew; (c) Health and safety procedures to minimize respiratory and dermal exposures to both passengers and crew.
*Inspections scores of 85 or lower are NOT satisfactory
Vessel Sanitation Program