Management Commitment

Management commitment, including the endorsement and visible involvement of top management, provides the motivation and resources to deal effectively with workplace violence. This commitment should include:

• Demonstrating organizational concern for employee emotional and physical safety and health;
• Exhibiting equal commitment to the safety and health of workers and patients/clients;
• Assigning responsibility for the various aspects of the workplace violence prevention program to ensure that all managers, supervisors and employees understand their obligations;
• Allocating appropriate authority and resources to all responsible parties;
• Maintaining a system of accountability for involved managers, supervisors and employees;
• Establishing a comprehensive program of medical and psychological counseling and debriefing for employees experiencing or witnessing assaults and other violent incidents; and
• Supporting and implementing appropriate recommendations from safety and health committees (OSHA, 2016).