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The National Institute for Occupational Safety and Health (NIOSH)

Resume code: MSHMTTJC

Check Your Understanding

Question 1: An acutely distressed person is essentially out-of-control on which of the following levels?

Please select ONE of the following:

Behavioral, emotional, and biophysical Biophysical, behavioral, and cognitive Cognitive, financial, and behavioral Cognitive, behavioral, emotional

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Question 2: In non-verbal intervention, what is the best placement of the hands?

Please select ONE of the following:

Clasped behind the back In the pockets Visible and palms open Tucked into the armpits

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Question 3: Which of the following statements best exemplifies effective limit setting?

Please select ONE of the following:

Why can't you just stop yelling and be quiet? Can you please stop yelling and sit down? Otherwise I'll have to call security. Please sit down, otherwise I will have to call security for help. I can see your frustration and I really want to help you. Please calm yourself and sit down so I don't have to call security for help.

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Resume code: MSHMTTJC

Page last reviewed: February 18, 2026

Content source: National Institute for Occupational Safety and Health