Drawing from personal experience, draft your own role play scenarios based on challenging interpersonal interactions you have had with patients and/or other staff.
In teams of three or four, have two participants act out a scenario while the others observe the actor's verbal and non-verbal cues.
Upon completion of the scenario the observers reflect on what they have witnessed.
All team members then brainstorm about improvements to the scenario that might yield the desired outcome.
Finally, re-enact the scenario incorporating the suggested improvements.
Page last reviewed:
February 7, 2020